Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. I would love a button/click to be put into an abandoned cart order to change it into a phone order.

    There are times when after abandoning a cart, someone calls and wants to complete the order over the phone. Certain customizations are only allowed on phone orders so it would be great not to have to retype in all of the information like name address etc if it is already present in the abandoned cart.

    72 votes
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    • schedule price change

      More and more of our vendors restrict us to a minimum advertised price. Some vendors have promotional periods where we are allowed to sell at a lower price for specific dates.

      Rather than have us edit the price twice:
      Once at the moment the promotion period begins
      Then again changing it back at the moment the promotional period is over,

      I would rather we be able to set the duration of the promotional price once.

      EG have the product sell at normal price up to 8/31/15
      Then have it automatically switch to a promotional price on 9/1/15
      Then have it…

      70 votes
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      • Promotion Manager: Ability to exclude a "category" for a promotion

        Instead of having to select all the categories you want a promotion to apply for, it would be nice to have a secondary box that allows you to select the categories you don't want it to apply for. This would really help as many of our customers have hundreds of categories, and selecting each one just to not allow a few categories takes forever. I know there is a workaround with excluding Manufacturers where you can create a new one and assign all those products to that, but it starts getting messy.

        60 votes
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          7 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
        • Show expected delivery date on the shipping method when checking out.

          Like Amazon, I would like to show the customer the expected delivery date, or range of dates (Deliver by August 10 to August 15, 2015), per each shipping method, so the customer can choose the best shipping method, based on when he need it to be delivered.
          Also display this on the order confirmation page, and email.
          This should be manged on the admin under each shipping method, give the ability to enter the number or rage of days that the order expected to be delivered from the order date.

          58 votes
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            6 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
          • New Paypal Checkout Experience

            Implement Paypal's new Express Checkout Experience - which provides checkout via a pop-up/overlay rather than redirecting to the Paypal site. Info: https://developer.paypal.com/webapps/developer/docs/classic/express-checkout/in-context/

            58 votes
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            • Set Shipping Method & Handling per product

              Be able to set a shipping method per product. Be able to add a handling fee per item. For Instance, We have some items that have to go via freight and other that need to go USPS Flat Rate.

              58 votes
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                1 comment  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
              • "NEW" tag for items

                Having the ability to choose "NEW" just like "on sale" for products and a little NEW tag to highlight the item to customers! Thanks!

                55 votes
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                • Customers Who Ordered This Item Also Ordered...

                  I've moved a few clients over to 3D Cart and am in the process of moving more... one client currently has a cart that shows customers what other items people who bought a given item also bought. Overall 3D Cart is a much better platform, but it would be great if you could add this feature. Related (random or picked) items is one thing, but this is a step better I think.

                  48 votes
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                    3 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

                    We’re happy to report that we have reviewed this idea and we feel that it would be a good addition to the 3dcart platform and be beneficial to many users. Therefore, we have decided to tentatively place the idea on our planning roadmap. We cannot yet say when it will be finalized and added to the store software, but we are definitely considering it for addition to the 3dcart suite of services and functions.

                  • Daily Deal / Group Deal automatic emails

                    I'd like the system to send an automatic email to subscribers / customers whenever a new Daily Deal or Group Deal becomes active. The email template should be customizable and (obviously) include the product(s) featured in the deal.

                    48 votes
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                      3 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

                      We’re happy to report that we have reviewed this idea and we feel that it would be a good addition to the 3dcart platform and be beneficial to many users. Therefore, we have decided to tentatively place the idea on our planning roadmap. We cannot yet say when it will be finalized and added to the store software, but we are definitely considering it for addition to the 3dcart suite of services and functions.

                    • CREDIT CARD TYPE

                      Customers very often pick the wrong credit card brand. Why not let 3dCart look at the number to determine the branding of the card?

                      45 votes
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                      • Mobile admin app for Android and/or is.

                        We'd love to be able to process orders and manage product stock while on the go. Please develop a mobile admin app! Thanks!

                        43 votes
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                          2 comments  ·  Mobile Specific Requests  ·  Flag idea as inappropriate…  ·  Admin →

                          We’re happy to report that we have reviewed this idea and we feel that it would be a good addition to the 3dcart platform and be beneficial to many users. Therefore, we have decided to tentatively place the idea on our planning roadmap. We cannot yet say when it will be finalized and added to the store software, but we are definitely considering it for addition to the 3dcart suite of services and functions.

                        • Allow the date format to be changed to dd/mm/yyyy for Australian users.

                          We are getting complaints from our Australian clients regarding confusing date settings. In Australia we use dd/mm/yyyy instead of the default settings of mm/dd/yyyy. All quality international systems allow for date formatting options by the admin. This is very disappointing that you fall short of this.

                          43 votes
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                            11 comments  ·  Regional (Non-US) Specific Requests  ·  Flag idea as inappropriate…  ·  Admin →

                            We’re happy to report that we have reviewed this idea and we feel that it would be a good addition to the 3dcart platform and be beneficial to many users. Therefore, we have decided to tentatively place the idea on our planning roadmap. We cannot yet say when it will be finalized and added to the store software, but we are definitely considering it for addition to the 3dcart suite of services and functions.

                          • Reply to Product Reviews

                            We'd like to be able to reply to our product reviews. With an option to reply so that anyone can see it or the option to reply in a private message. Sometimes we just want to say thanks. Other times we want to address issues a customer might have voiced in the review.

                            40 votes
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                            • Update Store Blog Features

                              It would be nice if the Store Blog had some additional features like a subscription button (not the one for newsletters), a search feature so your customers can search blog entries, ability to add widgets and other fun stuff to make the store blog more up to date and user-friends, especially for the customers. The idea is to get them in the store - even if through the blog!

                              38 votes
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                                1 comment  ·  SEO, Blog & Social Media Requests  ·  Flag idea as inappropriate…  ·  Admin →
                              • Gift Certificates should require an email address

                                Email on Gift Certificate product page should be required. I am told that it is not because the because the customer might be buying it for themselves. The problem with that is that if they check out anonymously, no one gets a gift certification and that results in an unhappy customer. I am sure if the customer wants it emailed to themselves, they wouldn't mind typing in their email address.

                                Here is what I am told happens today.

                                1) if an email is entered on the gift certificate page, the gift certificate is emailed to that address
                                2) If no…

                                36 votes
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                                • Would be great if the template frames were coded to correctly give search engines the meta data that they are requesting (www.schema.org).

                                  Meta data is different from meta tags, and is being used more often now to help search engines identify the key pieces of the information on a website, such as product name, price, availability, etc. Would be great if this was on "auto pilot" in 3dcart and webmasters did not have to do this manually inside the HTML frame.

                                  35 votes
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                                    2 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Non-Stackable Error Message Needed

                                    When coupons are set to be non-stackable and someone tries to enter more than one, I think a error message should pop up stating that only one coupon is allowed per order. Right now people keep trying and then complain that the system doesn't work.

                                    33 votes
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                                      1 comment  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
                                    • For Phone Orders, add a field to search for customer by Company Name

                                      For Phone Orders, add a field to search for customer by Company Name.

                                      This helps when the customer's purchaser has changed and you can't remember who the former purchaser was (and you've got your customer on the line and your wasting their time fumbling around in old orders).

                                      33 votes
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                                      • Taxjar Integration

                                        Please consider adding Taxjar to your sales tax area. I currently use it with my ebay, amazon, shopify sites, and it is awesome. Definitely needed, and more automated than avalara. Thank you, Andrew

                                        31 votes
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                                          11 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Redeem Points During Checkout for a Dollar Amount Off

                                          The ability to redeem points during checkout for a dollar amount off. ie: 50 points = $1 off, 500 Points = $10 off, etc.

                                          The current system for redeeming points for gift certificates is too bulky and confusing for customers.

                                          This is a common feature among other shopping cart providers, and something that 3dcart is really lacking...

                                          31 votes
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                                            7 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
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