Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. Show expected delivery date on the shipping method when checking out.

    Like Amazon, I would like to show the customer the expected delivery date, or range of dates (Deliver by August 10 to August 15, 2015), per each shipping method, so the customer can choose the best shipping method, based on when he need it to be delivered.
    Also display this on the order confirmation page, and email.
    This should be manged on the admin under each shipping method, give the ability to enter the number or rage of days that the order expected to be delivered from the order date.

    45 votes
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      8 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
    • Set Shipping Method & Handling per product

      Be able to set a shipping method per product. Be able to add a handling fee per item. For Instance, We have some items that have to go via freight and other that need to go USPS Flat Rate.

      39 votes
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        1 comment  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow import of Zip Codes for custom "By Zip" shipping method

        When creating a custom "by Zip" shipping method, we have to manually enter the zip codes one at a time. We should be able to import them from a CSV file.

        24 votes
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          2 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
        • complete endicia integration

          The basic endicia integration is a tantalizing start, however it is missing:
          International integration (only canada is currently available)
          How to add insurance?
          How to add Signature Confirmation?
          How to use all of USPS package choices such as Regional Flat Rate A, B, & C boxes/rates?

          These questions are also posted in the forums:
          http://forums.3dcart.com/general-configuration-questions/5620-endicia-integration.html
          http://forums.3dcart.com/general-configuration-questions/5616-full-endicia-integration.html

          22 votes
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            2 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
          • shipping dimensions

            3dcart should allow the entry on decimals instead of just integers for the Lenght Width and Height fields.

            All of our items require decimal points for these measurements.

            16 votes
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              3 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
            • UPS Residential vs Commercial For Rating

              UPS has an option in their API that verifies if the address at either residential or commercial. The customer should NOT have the ability to choose residential or commercial. 9 times out of 10 they pick commercial for the lower rate. The residential fee is $3.10, so yes this adds up quick when the wrong rate is calculated.

              15 votes
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                1 comment  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
              • Add FedEx One Rate to Shipping Methods

                FedEx One Rate is a tremendous value for online retailers, lots of companies that we know are moving to it. The rates are low and include free packaging. It's the number one method we want to use for shipping, yet it's not in your system.

                15 votes
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                  0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                • Add FedEx International Ground as a shipping option

                  We use FedEx International Ground for shipping to Canada since it is a more affordable option that International Economy or International Priority. Unfortunately, the integration with this service isn't available in 3dcart.

                  We'd like to see it added.

                  14 votes
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                    2 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add Fedex Freight Rates to live Shipping

                    Fedex new API includes the ability to have live freight rates displayed. Fedex Senior Support Staff are willing to work with 3D to implement this feature. I don't understand why 3D Cart does not implement this very important feature. My business depends entirely on shipping heavy items and live freight rates would generate significant sales for my site.

                    14 votes
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                      0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                    • USPS Regional Flat Rate options

                      USPS regional flat rate is frequently a significantly cheaper shipping option compared to regular priority mail flat rate options. Endicia supports regional rates in their software, but those rates are not integrated in 3dcart. Adding this feature would save a tremendous amount of money spent on shipping costs. Paying $8 instead of $16 for the same size and weight package is a lot of wasted of money. Preparing the shipping outside of 3dcart is a lot of wasted time.

                      14 votes
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                        3 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                      • 13 votes
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                          2 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                        • lowest shipping method default

                          I would like the lowest shipping rate to be selected for customers by default. The way the site works now, it shows UPS rates first, but if a customer has a really light weight item, the UPS rates scare them away from buying. Likewise, if customers with really heavyweight items were to see the Postal rates first, there would be problems.

                          Several of my customers and one employee helping a customer have complained that they didn't even see the Postal shipping options on the site.

                          13 votes
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                            1 comment  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                          • Include Saturday Delivery to the UPS & Fedex Shipping Methods

                            To add the Saturday Delivery to the UPS & Fedex Shipping methods for both overnight and 2 day services.

                            12 votes
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                              0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                            • continental shipping option (on free shipping setting)

                              I would love to see a setting for free continental shipping - where the free shipping option is to the lower 48 states. I ship tons of big / heavy things to the lower states for free, and can not offer free shipping to alaska / hawaii / puerto rico / usvi, etc. Unfortunately, when you put the free shipping setting on, it includes all of those states / territories, and won't allow the restrictive shipping module to block them. I need the free shipping icon to work, because people want to see that, so please ammend your free shipping…

                              9 votes
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                                0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                              • Shipping Markup

                                We need to add a shipping markup to orders that require an adult signature, but doing so also adds the markup to in store pickups. Can the markup be excluded if the shipping cost is zero or the item is being picked up in the store?

                                3 votes
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                                  0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                                • Exclude product lines from selling in specific Geographic locations

                                  Have a few product lines that can not be sold to some specific Geographic locations: Example Canada or Ohio.

                                  It would be helpful if a pop-up would state this, when someone from these locations tries to check out.

                                  I have see this happen on other sites that sell these same products. I got a pop-up stating "Sorry this product can not be shipped to that location.

                                  3 votes
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                                    0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Endicia option for adding insurance

                                    I like having the feature of Endicia, but it is lacking some options like adding insurance and package options.

                                    3 votes
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                                      1 comment  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Shipping

                                      add a 3rd Party Billing for UPS or at least something where we can utilize this option.

                                      3 votes
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                                        0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                                      • HAZMAT

                                        Add feature to add hazmat shipping charges to hazardous products while allowing non-hazardous items to be shipped through conventional methods.

                                        2 votes
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                                          0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Shipping Methods

                                          UPS Surepost is being used Worldwide. This method offers the BEST rates. I negotiated rates for this service from UPS now I find out I cannot use them on 3D cart. Not very happy. Can this option be added to the Shipping Method buttons?

                                          2 votes
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                                            0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
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