Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

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  1. Promotion Manager: Ability to exclude a "category" for a promotion

    Instead of having to select all the categories you want a promotion to apply for, it would be nice to have a secondary box that allows you to select the categories you don't want it to apply for. This would really help as many of our customers have hundreds of categories, and selecting each one just to not allow a few categories takes forever. I know there is a workaround with excluding Manufacturers where you can create a new one and assign all those products to that, but it starts getting messy.

    63 votes
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    9 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Customers Who Ordered This Item Also Ordered...

    I've moved a few clients over to 3D Cart and am in the process of moving more... one client currently has a cart that shows customers what other items people who bought a given item also bought. Overall 3D Cart is a much better platform, but it would be great if you could add this feature. Related (random or picked) items is one thing, but this is a step better I think.

    56 votes
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    3 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

    We’re happy to report that we have reviewed this idea and we feel that it would be a good addition to the 3dcart platform and be beneficial to many users. Therefore, we have decided to tentatively place the idea on our planning roadmap. We cannot yet say when it will be finalized and added to the store software, but we are definitely considering it for addition to the 3dcart suite of services and functions.

  3. Daily Deal / Group Deal automatic emails

    I'd like the system to send an automatic email to subscribers / customers whenever a new Daily Deal or Group Deal becomes active. The email template should be customizable and (obviously) include the product(s) featured in the deal.

    50 votes
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    3 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

    We’re happy to report that we have reviewed this idea and we feel that it would be a good addition to the 3dcart platform and be beneficial to many users. Therefore, we have decided to tentatively place the idea on our planning roadmap. We cannot yet say when it will be finalized and added to the store software, but we are definitely considering it for addition to the 3dcart suite of services and functions.

  4. Redeem Points During Checkout for a Dollar Amount Off

    The ability to redeem points during checkout for a dollar amount off. ie: 50 points = $1 off, 500 Points = $10 off, etc.

    The current system for redeeming points for gift certificates is too bulky and confusing for customers.

    This is a common feature among other shopping cart providers, and something that 3dcart is really lacking...

    42 votes
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    10 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Non-Stackable Error Message Needed

    When coupons are set to be non-stackable and someone tries to enter more than one, I think a error message should pop up stating that only one coupon is allowed per order. Right now people keep trying and then complain that the system doesn't work.

    36 votes
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    1 comment  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Discount -Applies- to Products from these Manufacturers

    Add to the existing "Discount doesn't Apply to Products from these Manufacturers:"
    -Applies-
    It is quite difficult for those with many different manufacturers to add to the list those that do not apply to the promotion, would be helpful to list only those that do apply for special promotions on that item or group.

    35 votes
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    7 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

    We’re happy to report that we have reviewed this idea and we feel that it would be a good addition to the 3dcart platform and be beneficial to many users. Therefore, we have decided to tentatively place the idea on our planning roadmap. We cannot yet say when it will be finalized and added to the store software, but we are definitely considering it for addition to the 3dcart suite of services and functions.

  7. Add Feature to Allow BOGO Half Off Multiple Products or Entire Store in Promo Manager

    Right now you can only do BOGO half off with 1 item in store at a time or you can do 50% off entire cart.
    Competitors allow BOGO Half off where you purchase 1 regular priced item and receive 50% Promo on 2nd item of equal or lessor value.
    This is a very popular Retail Promo. Would love to be able to do this in my 3dcart store.
    Thank you,
    Lori

    31 votes
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make Rewards program "fraud" proof

    In 3dcart, rewards are immediately posted to the customers account. If the customer is placing a fraudulent order (or if for any other reason the order needs to be cancelled or returned), the customer can immediate use the reward points.

    In our previous cart (volusion), we could define the reward points to be assigned on a certain number of days after shipping the order. Since our return window was 30 days, we set the reward points to be added to the customer account 45 days after the order shipped. Would love to see similar procautions implemented in the 3dcart reward…

    21 votes
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    1 comment  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

    We are addressing this in an upcoming version of the software where reward points can be set to post to the customer’s record once the order goes into whichever status the merchant specifies.

    So for example, you can set the reward points to only apply after the orders are moved to shipped status – which presumably means that the processing of the order is complete and everything is fulfilled.

  9. Gift Certificate

    I think it would be great if 3D Cart added expiration dates for gift certificates... We would like our gift certificates to expire after 1 year, but that is not currently possible. The only way we can currently make it work is to create a 1 use coupon code, but that is not efficient or as profesional.

    21 votes
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    2 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Promotion exclusion list

    It would be very nice to have an exclusion list for individual products when creating a promotion. Currently you can only exclude an item by manufacturer, but sometimes it's nice to have a sale where only a few things are not included. Example, something that is already marked down or a specific manufacturers gift card that should not be discounted. This would also work nicely as a tool for free shipping coupons when you need to exclude a few items that would have to ship via freight truck.

    Thank you!!

    20 votes
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    3 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  11. A way to combine several coupons into one. xx% on this, and yy% on that, or 5 on $50, and $10 on 100 with one coupon.

    Would be great to have an auto coupon combiner. We can generate several coupons, put them into the Generator, and out comes one code that would apply all of them.
    Currently it is impossible to do varied discounts. xx on this, yy on that, and a free item with $xx, without having the customer enter three or four coupons codes, which is not practical.
    The other option is to be able to apply the coupons through a link, like from a mailer, and string all the coupon codes together separated with a comma.
    You can easily do 5 on 50,…

    18 votes
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3 Improvements to the Affiliate Program

    The affiliate program has great potential. Currently, it does not equip nor inspire affiliates to engage customers. With three improvements, it can become a very powerful marketing tool.

    BACKGROUND: The affiliate link for sharing via text, email and social media is the portion of the website embed code between the quotation marks. For example, if the website embed code is <a href="https://shop.gonmf.com/?AffId=13"> the affiliate share code is https://shop.gonmf.com/?AffId=13.

    OPPORTUNITY: To equip and motivate a salesforce to aggressively sell by sharing the affiliate link via text, email, FB Messenger, Instagram, etc.

    PROBLEM: Many affiliates (sales people) don't know…

    14 votes
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    5 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Automatically Add Coupon To Cart via Query String URL Parameter

    Many if not most promotions these days (and 90% of mine for the past ten years) are handled via newsletter and social media links that direct a user to a landing page such as a product or category page on a website store. As such it is always easier for the customer to purchase directly from a link that automatically adds a coupon discount code to the cart (and obviously validates it first before doing so) by grabbing the code from the url query string and not relying or expecting the customer to also note down the coupon code and…

    14 votes
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    2 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix promotion manager

    Fix the section under "Promotion Rules" titled "Applies if these Products are in the Basket". Right now if more than one product is selected there the entire promo won't work and acts the same as if there are 0 products selected there. Make it so that multiple products are there. For example if a customer buys item "A", "B" or "C" they get a free item "D". Right now I would have to set up three promotions to make this work. With a fix I could do it with one promotion.

    13 votes
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Promotions

    It would be nice to be able see the Coupon/Promo Code on the main Promotion Manager page that lists all the promos.
    Right now you have to click on each individual promo to see the code.

    12 votes
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Free shipping promo needs to calculate separate from other promos

    Right now, we have a "Free US Shipping" promo set for orders over $150. Sometimes, we do other promos, such as 20% off a certain category of products. When we do this, the free shipping applies to orders over $150 BEFORE the discount of the 20% off promo. So effectively, the customer gets free shipping but their total is only $120 after the discount.

    The free shipping should be calculated on the total AFTER other discounts.... not the subtotal.

    This really needs to get fixed as it makes us gun-shy about offering any promos at all.

    10 votes
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Simply Sales, Banners, set up/dismantling

    We need a one page set up for sales and banners, without going to various categories/pages to do the same thing over and over....One page with places to check where we want the banner/sale info. to show up....and One page to dismantle the sale/banner postings.

    9 votes
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Active multiple Group Deals at the same time.

    Active multiple Group Deals at the same time. Not limited to one group deal at a time.

    9 votes
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    1 comment  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  19. coupon

    Add an option for the promotion % off to be based on the list price. For example, on Feb 29th, we wanted to put everything in the store at 29% off the list price (so if our current price is 10% off of list price it would be the different between the 10 and 29% and if our current price is 30% off of list price, no additional discount would be applied).

    It is very typical in our industry to have discounts based on list price.

    We were able to run this same promotion on our other shopping card platform,…

    8 votes
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Limitations on "stackable" promotion coupon codes

    You guys really need to add an option in the Promotion Manager section, where we can limit the amount of promotions to be used at one time. I want customers to be able to "stack" promotions, but I also want to limit them, because they can easily get other "stackable" promotion codes from friends, etc.. and use those to stack as well to create an even greater discount. We are currently giving separate discount codes to individuals that are allowed to be stacked (up to 5 discount codes. and I only give them up to 5 codes maximum), but if…

    8 votes
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
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