Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. Would be great if the template frames were coded to correctly give search engines the meta data that they are requesting (www.schema.org).

    Meta data is different from meta tags, and is being used more often now to help search engines identify the key pieces of the information on a website, such as product name, price, availability, etc. Would be great if this was on "auto pilot" in 3dcart and webmasters did not have to do this manually inside the HTML frame.

    33 votes
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      2 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
    • Aggregate all JavaScript and CSS files

      All JavaScript files should be aggregated into a single file before being served, same with CSS. I believe they will be gzip'ed automatically, so space characters aren't a huge issue, but it would still be preferable to "minify" both the JavaScript and CSS before serving them as well.

      17 votes
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        0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
      • Watermarking

        Pretty much everyone except 3dcart offers water marking capability with their shopping cart which helps protects a businesses images from being stolen or taken. We upload the standard image, and a filter is applied over the image with our logo in the corner that makes it appear when a competitor tries to save our image and use it for their self.

        10 votes
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          0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
        • Price Display Options

          Add a quick way to change how prices are displayed.
          Example:
          - show price range (it varies depending on size/color of product)
          - show maximum price
          - show minimum price
          - hide the price

          This will help keep our customers from being confused or misled.

          7 votes
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            0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
          • WYSIWYG should be everywhere!

            Common 3dCart! Love y'all but its 2018 and its gonna be 2019 soon. We do not live in a Frontpage world anymore.

            If you want to keep your beloved customers from switching to your competition, you MUST provide WYSIWYG editors for EVERYTHING including emails and static (non product pages) such as about us pages. We're living in a WooCommerce/Wordpress world. 3dCart is great but it will be perfect if you can keep me out of dreamweaver.

            We know 3dcart uses variables and thats understood.. so you need a WYSIWYG editor that is similar to how GravityForms works allowing drag and…

            4 votes
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              0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
            • After adding an item to a cart, the page should stay put instead of refreshing and taking back to the top.

              After adding an item to a cart, the page should stay put instead of refreshing and taking back to the top. This would make the process a lot easier for a lot of companies who have a lot of products.

              4 votes
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                0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
              • Shedule reviews to sent X days after "Sent" email

                We propose that the Product Review email be sent X days after the order is shipped. Currently, it is sent X days after the order is placed.

                Basing the Review Request letter on the date of the order placement presents problems because orders can be completed anywhere from 3 days to 45 days. Naturally, someone who received an order in 10 days would be unlikely to post a review if it were 40 days after receipt. Likewise, customers whose orders are in progress are confused because they have not receive it.

                3 votes
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                  0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow vector files to be used for images - allowing for faster page load time

                  High resolution images are a must for many businesses and using JPGs and PNG files are all very well but they significantly slow down the page load time which can have a negative impact on bounce rates and SEO. A vector image solution must be added as it allows for adaptability across platforms and reduces page load times while maintaining a high standard of imagery.

                  3 votes
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                    0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                  • Design tolls shall be HTML-5 compatible

                    You ask to upgrade to html-5 templates, but your design tools are outdated and are not html-5 compatible
                    please provide adequate tools (Wysiwyg)

                    3 votes
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                      0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                    • Video Background For Home Page Carousel

                      It would be nice to have the option to add a Video Background option instead of sliding images. Recent finding show on average 30% higher captive rate and increased time spent on the website when a video is played on the home page instead of a static image or sliding carousel. Having the ability to use a WYSIWYG for text overlay would be nice too.

                      Please add this option either to new templates or an add-on app.

                      2 votes
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                        0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                      • email templates improvement

                        email templates should have the address simply in order for cut and paste for the merchant and easily reviewable by the customer. The standard templates seem a bit disorganized to me.

                        The way it is now is kind of like this:
                        Name, email, phone, City
                        State, Zip

                        This is what I would like to see:
                        Name
                        Address
                        City, State Zip
                        phone
                        Email

                        2 votes
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                          0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                        • Distributor Purchase Order settings

                          On the Distributor page, there are two option settings:
                          Is Dropshipper (The items from this distributor will be shipped from the distributor's address)
                          Notify on New Order: (Send automatic email when new orders are placed)

                          If you select Notify on New Order, an email with your PO is sent to the Distributor automatically without the store being able to see it. If you do not select Notify on New Order, you have to dig through a menu and generate a PO message manually. Is it not possible to select Notify on New Order and have the PO message generated and…

                          2 votes
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                            0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                          • Send Distributor emails from different email address.

                            It would definitely be sweet if on the Distributor page there were fields for entry of email From and Reply To information. As mentioned in a previous submission on this topic that was DECLINED due to lack of interest, we need to be able to send distributor emails and receive replies from specific email addresses.

                            It is not uncommon for a busy shop to have people assigned to deal with specific tasks. One department sends orders to Distributors [From] and another department might receive and process order confirmations [Reply To]. It might be that 3dCart populates these fields with default…

                            2 votes
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                              0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                            • Contrast white fonts with a color background option in WYSIWYG

                              Use white fonts? Then you can see them in WYSIWYG.
                              Please add a color background option for the WYSIWYG window.

                              2 votes
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                                0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                              • Prefer store-name.3dcartstores.com instead of appending -com

                                I really think the new way of identifying the shared checkout url is unprofessional. Would look more consistent to have the store name used with out appending "-com". So would be store-name.3dcartstores.com instead of store-name-com.3dcartstores.com. Since this url is seen during checkout if using shared ssl.

                                1 vote
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                                  0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                • Related products

                                  Create a "grouping" for related products that could be used on multiple products instead of loading one at a time.

                                  EXAMPLE:
                                  Group name would be (shoes) In the group there would be related products such as shoe polish, shoes strings, socks. Then at each product you could load (shoes) and be done!!!

                                  1 vote
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                                    0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Images: Why ask if you want to "Upload Product Images" twice? Get rid of the second click.

                                    Get rid of the second click when loading images. Why ask twice.

                                    1 vote
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                                      0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Webp File Support

                                      Provide support of Webp image files

                                      1 vote
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                                        0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ebay Templates need to allow for more than 4 pictures.

                                          I offer a product with color choices, but this websites template only allows me 4 and it fails me listing some of my products.

                                          I'm forced to go into my listing and rearrange images just so my color choices shows up in one of the first 4 places I'm restricted to.

                                          1 vote
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                                            0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
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