Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. Affiliate Commission Calculation

    The affiliate commission is currently calculated on the gross subtotal, prior to any discounts that may be used. The same problem was identified as a fix in v6 for the Customer reward points module, and being that this is the same logical flow, this should also be corrected ASAP. Affiliate commission should only be based on the net order (prior to shipping & tax) and after any applicable discounts used. If a customer's subtotal is $100 and they have a 20% discount coupon, the affiliate commission should be based on $80, not $100, as is currently calculated.

    25 votes
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    • Inventory Control: Allow Waiting List to be offered along with Backorder

      We offer backorders and customers use that a lot. However some customers are hesitant, and also offering a waiting list will greatly increase return customers and sales.
      We use the Waiting List on some specific items, like Seasonal items and it works great, however on the majority, allowing backorders is a must. Unfortunately, now backorder and Waiting List are mutually exclusive.

      22 votes
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      • Home carousel with Rich Content for good SEO

        The carousel module was a convenient improvement. It's time to take it to the next level though.

        Instead of only supporting images (which are basically invisible to searches, compared to text, descriptions, sale info, etc...), make each carousel item a div or independent unit, that can have an image background over which we can add our own text and rich content.

        That way, the image and text scroll along as the user flips through, but the text is live and searchable. Its extra critical since the Carousel takes up most of the space on the top of the webpage- critical…

        21 votes
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        • Multiple Warehouse Feature needs Inventory control for each warehouse. Need to be able to split inventories between warehouses.

          I have 2 warehouses. The multiple warehouse feature has no inventory for each warehouse. This creates a huge inventory control problem.

          19 votes
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          • Gift registry purchases need to be trackable/attributable to registrants

            1) As of now, there is no way for people who register for gifts to know who purchased the gifts for them. This seems to me something that is very fundamental for any gift registry.

            2) Also there should be a way for people who purchase a gift for someone else through a registry to write them a message and have it show up in the registrants account under the purchased gift.

            3) The website admin should be able to see in the order if it was through a registry, and which registry.

            15 votes
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            • Affiliate Program Registration - Paypal Field

              Please add a Paypal (or payment) field for the Affiliate Program registration page (with the website, FEIN / SSN, etc..). Tracking sales and paying the affiliate are the only things that are truly important. There is no where they can put the email they tie to Paypal, Google, etc. for us to pay them.

              That's a 911. A "nice but eventually" solution would be to have that auto pay when commissions get to a certain number and let merchants also put their Paypal info in.

              12 votes
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              • COMPANY NAMES need to be posted on orders list not just customer names!!

                I am very disappointed that this feature is still not available!! I sell primarily WHOLESALE customers, and when I look at the list of all of my orders, I want to be able to see the name of the store/company, not the name of the buyer, since that might change at any time. PLEASE add this!!!

                thank you!

                11 votes
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                • Allow 3dcart admin to change the unit of time for Autoship frequency

                  I am using the Autoship feature and think it's great, however I would like more control over setting the units of time for shipping frequency. Currently, the shipping frequency parameter is the number of days, but this is too granular for my products.

                  As a 3dcart administrator, I would like to be able to set the recurring frequency units of time to days, weeks or months.

                  So rather than my current settings (ship every 15, 30, 45, 60 days)... I can instead say ship every 2,3,4,5,6 weeks or ship every 1,2,3 months.

                  This will be much easier for my customers…

                  11 votes
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                  • Multilingual

                    This idea was brought up a few years ago, and was declined because "Google Translate is sufficient".

                    However this doesn't take into consideration the SEO implications of having pages in other language(s) which can rank in those localized versions of Google.

                    Having the ability to host different language versions of the site, that users could freely switch to, would be HUGE from an SEO point of view.

                    11 votes
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                    • Why can't there be a column on the order page that shows the fraud alert buttons.

                      Why can't there be a column on the order page that shows the fraud alert buttons. Since you can print out your orders from the orders page we seldom look at the customer info page unless we need to contact the customer or to past tracking into the order. By then when you see the fraud alert your package has already been drop shipped.

                      9 votes
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                      • please add a currency converter

                        please add a currency converter so a user can select their currency and the admin can set the default and currency options. I want to process in default USD, but if someone wants to pay in local currency, you can pull the paypal rate or let us globally select our own rate and it will adjust the site and cart on completing the order. Might be nice to have the field on the dashboard for quick changes and updates.

                        9 votes
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                        • Fix discounts for recurring orders

                          Currently the entire discount from the originating order is applied to the recurring order. However, there may be discounts that dont apply to items in the recurring order.

                          For example: in the initial order, two recurring items are purchased, and a $10 discount is applied to each of those items. One item recurrs every 15 days, the other items recurrs every 30. This gives a $20 discount on the initial order. because the recurring intervals are different for the items ordered, the discount should only be $10 on the recurring order that is generated on day 15. However, the system…

                          7 votes
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                          • newsletter remove undelivered emails from mailing list

                            Have the ability to remove email address from the newsletter list that get a delivery failure notice.

                            6 votes
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                            • Recurring orders that end after a specific timeframe

                              I would like to see the ability to put an end date on recurring orders. This functionality would enable us to do 3, 6, 9 or 12 month subscriptions. This is very popular for people wanting to gift a subscription but don't wan to pay for an indefinite time frame.

                              6 votes
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                              • Affiliate Link Updates

                                Change the cookie time to less than 60 days for affiliate links. Amazon's cookie timeframe is only 24 hours. 60 days is far too long.

                                4 votes
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                                • Affiliate Link Updates

                                  We would love affiliate links that people can post on their social media/emails etc. We hear from our customers that they aren't as interested in posting affiliate banners on their blogs as much as they are in sharing an affiliate link though social media and emails.

                                  4 votes
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                                  • A button to "Clear Shopping Cart" in one click.

                                    When a customer has several items in the cart, there is an "X" that can be clicked to delete that item in the cart, which is great. But there should be a button that can be clicked to clear the whole cart in one click.

                                    4 votes
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                                    • Allow customer to upload a photo with their reviews.

                                      Just allow my customers to easily send me a photo via the review feature instead of having to send me a separate email.

                                      Thanks.
                                      Shellie

                                      4 votes
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                                      • Please make the recurring item available to order on the phone order page. It is very inconvenient to have to log in as customer to place

                                        Make the recurring item for an order show up on the phone order page. So we can place for the customer
                                        Thank you
                                        store.WellnessPartners.com
                                        wpellen@gmail.com

                                        3 votes
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                                        • Multi-Language Double-Byte Characters Display Support

                                          This has been brought to your attention several times but it's never realized. Please enable double-byte languages like Japanese, Chinese to be displayed in both store front and the admin panel. This will NOT only help your stores to reach more NON-ENGLISH speaking customers but will also expand 3dcart's marketshare.

                                          Please advise.

                                          3 votes
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