Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

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  1. Bring back the Graph that compared Last year's sales.

    We need the graph it used to show on the previous version on the Dashboard.

    34 votes
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  2. Time stamps local, not Florida

    Friends, we need time stamps to reflect the date and time in the store owner's locality, not in Florida time. The time has come to stop kicking this can down the road.

    With more data being exchanged between apps and services, an accurate time stamp is critical to workflow and accuracy.

    I am 1 hour behind 3dcart time, and I need this time to be reflected in my time stamps, orders, payments, logs, and reports. File imports and exports are clunky because I have to adjust the time forward and backward to keep records accurate.

    This is a very simple…

    31 votes
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  3. 30 votes
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  4. Ability to page through not completed orders

    In the old system, I could use a page button to go to the next incomplete order, I would like that reactivated.

    18 votes
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  5. You made a super easy to use admin panel

    Feedback on the new admin panel

    you guys made a super easy to use intuitive admin panel look fancier, but much less easy to use with the latest update.

    I used to be able to see today's sales, last Month's sales, overall year's sales, last years sales on the admin panel without having to change anything. Now I see statistics for last 30 days, but I'd rather see last month vs this month. Now to see the statistics I want I have to change the paramters 4-5 times to get each of those numbers. Its cool to see the stats…

    15 votes
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  6. Update the flash charts to HTML 5

    Charts in the admin are flash based and not viewable on iPad/iPhone or any other device without Flash. Please upgrade to HTML5.

    14 votes
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  7. Confirmation on "Void/Refund Transaction" click!

    If you click the 'Details' link in an order there is a button named "Void/Refund Transaction". When you click this there is no further confirmation or anything, it just goes ahead and completely executes the refund! I found this out the hard way while exploring for options to partially refund shipping

    12 votes
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  8. Store manager search bar SHOULD NOT BE EXACT PHRASE

    When I am searching for a part in the store manager I don't want to have to write the exact phrase in order to find it. It should be a general search that pulls up items with the suggested words. This is getting even more cumbersome as we add more to our inventory.

    11 votes
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  9. Bot Blocker

    3dCart needs a module that will auto block bots coming from AWS and other 3rd party scrapper services. I get tired of seeing bots crawling the site every day. Blocking them is a huge time waster as it requires opening a ticket with 3dCart and asking for the server log. The only bots I need crawling the site are legitimate search engines.

    7 votes
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  10. Please get rid of the green chat icon on the lower right portion that blocks information on on my invoice page.

    Please get rid of the green chat icon on the lower right portion that blocks information on on my invoice page. If it can't be gotten rid of please move it to someplace where it is not in the way.

    7 votes
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  11. need different sale pricing

    I have products that I have to use options to sale sample, 8oz, 16oz, and 5lb sizes. It would be covenant if I could put just one of the items on sale with out having to create a completely different item.
    this could be done in the options--advance area.

    7 votes
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  12. Customer email - Distributor email - Merchant Emial as PDF

    Setting: Design: Emails: Order Emails: ( New order- Customer, New order- Distributor and New order Merchant

    I would like to see the type of document to include a PDF.

    If the distributor prints the email html or text it show all of the contact info ( emails) that a customer never should see. In my opinion this is unprofessional.

    The merchant can go into their Orders and print an invoice as a PDF and send it to the distributor. It is a huge waste of time. And then what is the point of the Distributor email.

    I would like to…

    5 votes
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  13. Put HIDE and unhide on the PRODUCT LIST PAGE to save time and effort.

    It is a gigantic waste of time to have to click the gear, wait for the dropdown, click on edit, go to HIDE to check or uncheck it and then save.

    Just put the HIDE box next to each product on the product list. Bingo. Done on a split second.

    5 votes
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  14. THE WYSIWYG DOES NOT WORK. HOW ABOUT FIXING IT I PAY FOR IT TO WORK AND YOU DON'T FIX IT. NOTHING I TYPE IN SHOWS UP THE SAME ON THE SITE.

    THE WYSIWYG DOES NOT WORK. YOU KNOW IT DOESN'T WORK. HOW ABOUT FIXING IT? I PAY FOR IT TO WORK AND YOU DON'T FIX IT. NOTHING I TYPE IN SHOWS UP THE SAME ON THE SITE. This is not ok, I cannot make a site if the wissy doesn't work.

    4 votes
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  15. The ability rename the 'Custom Fields' in the back end.

    The ability rename the 'Custom Fields' in the back end. To clarify, I'm not talking about going to Settings -> Design -> Store Language and changing the "Feature 1" text to something else. I would like to be able to change the Field 1, Field 2, Field 3, etc. text on the 'edit product' pages. This way, when the store owner is editing a product, they could see "Alternate Title" "Reference" 'Created By" etc. instead of Field 1, Field 2, Field 3.

    4 votes
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  16. Invoice options to include PDF for Customer, Merchant and Distributor

    I would like to see emails for Customers, Distributors and Merchants offered in PDF.

    Emails used for packing slips must be usable. PDFs are usable. Html and text are not. What is the point of the Distributor email that is unusable.

    I would like to see the option of a PDF for each of the emails9 ( New order- Customer, New order- Distributor and New order Merchant)

    Please add this change to your system.

    When I ask for this possibility, I was told there are other customers asking for the same thing.

    This is the response of the 3dcart team…

    3 votes
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  17. product option color for "show/hide" feature needs to be some color and not grayed out

    When products have options we can easily see the default product option as it is a nice green color which is easily seen. Now for the "show/hide" feature the so called grayed out color is almost impossible to see.

    So when you make an option as hidden now using the "hide/show" feature most times it's impossible to make out what options are hidden for a product since this grayed out color is barely visible and many times not.

    This grayed out option is almost impossible to see - have tried to see it on 3 different computers and monitors with…

    3 votes
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  18. problem with new 3dcart version. Needs fixed asap.

    We noticed that the new updated version view of this system when putting in a new transaction shows $0 balance paid when there has been no payment/transaction applied. That is confusing because now everything is showing paid when it may not be. One would have to look at the transaction history all the way at the bottom to be able to tell if they paid vs. seeing it paid/owe balance near the total of the order. This needs fixed right away. Not good for businesses.

    3 votes
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  19. Go back to instant export, please?

    I really do not like the new export. What used to take a few seconds now takes several minutes. Why? It makes sense that updates would improve, not make features less convenient.

    3 votes
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  20. Admin Login Prompt

    When the admin panel times out, it gives you an error 200, which you click, then takes you to a page that says you've been logged out and to click a link to get to the login page, which you click. The system should just take you to a login prompt if you're logged out, not ask you to click to get to a prompt. This extra click happens EVERY DAY... and a usability annoyance. Please check GUI use cases and eliminate extra pages to make our days go quicker.

    2 votes
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