Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

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  1. Inventory Stock counts and 3rd party selling sites

    I sell on 3Dcart, eBay and Amazon, yet when I review the inventory page on 3Dcart there is one field: "Stock Level" with nothing under it, the next is "Stock" and it says I have zero when in fact I do, but it's all over at eBay and well there is no eBay or Amazon field. However, when I look at the item in the products page there is a provided count for eBay. Since the fields for Quantity are designed for a count of a trillion items there would be room to fit these additional inventory location if you…

    31 votes
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  2. Multiple Items Selection Capability when Adding Related Products

    We are working on building a more robust eCommerce site right now.

    When we create a new product on our site, we also want to add the related products to cross-market other products. Right now, 3dcart only allows us to add one related product at a time.

    It would be useful and efficient if we could select multiple items when adding related products to the new product. With 20-30 new products, if we have to add 10 related products to each one, we have to do it one by one for 200 to 300 times.

    We were told to use…

    13 votes
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  3. Make an option where the customer can elect to ship on their UPS or FedEx account.

    Make an option where the customer can elect to ship on their UPS or FedEx account. Some customers only want to use their own accounts as they feel they get better rates than the seller.

    10 votes
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  4. Extra Field Name

    Display the name we create to extra fields 1-13 within the products information tab. These are the field names we create from Settings>Theme&Styles>More>Store Language.

    Its difficult to remember which extra field is what.

    10 votes
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  5. Sorting Items in Shopping Cart (Phone Order interface)

    When products are added to the cart in the Phone order console, the ordering is difficult. We often use this to create a quote for one of our customers. We all know how customers are, they want to see it multiple different ways and have PDFs or print outs of each way.

    Well, right now as you add products to the cart, they start at the top and work down. This is great and logical. However, when the customer says "Ok I want to see the same order but with this one item changed" we try to duplicate the order…

    9 votes
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  6. UPS / FedEx address verification

    We would like to see improvement to the 3dcart-designed address validation module OR to have antother integrated add-on option such as Addrexx or Smartystreets. The 3dcart designed module is inadequate for merchants using UPS or Fedex for the following reasons:


    • It uses USPS validation which excludes virtually anyone in a rural location who doesn't have mail delivery. We're constantly struggling with this because we're trying to automate our order processing. If we don't block the user from entering an address that can't be validated, then we have no way of knowing which addresses have been validated and which have been…

    6 votes
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    0 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
  7. Product Options hide/disable out of stock variations

    Need a way to HIDE a product with variations that is out of stock. Right now, a customer selects a variation of an option, tries to add to cart, it takes them to another page saying their cart is empty if the item is out of stock. Every other cart system has this simple feature. Customers call saying there is something wrong with the website all the time.

    4 votes
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  8. order fulfillment

    When we log in to the dashboard and click on Orders>Manage Orders, you list the New Orders. At the right side is the Action drop down box that lets us Edit or Print. Please add FULFILL to this drop down list so we can very quickly go right into pasting in the tracking number and notifying the customer (Rather than clicking to open the order, waiting for it to load, then searching for the fulfill link, and clicking that, and waiting for it to load, and then entering finally being in the right place to enter the data).

    A second…

    3 votes
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  9. Sale/Promotional Prices for options

    With websites which have hundreds of items; and most of those items having numerous options, there is no way to put options on sale like other platforms do. Only the item itself can be put on sale which covers all options. Having a blanket discount system for items with many options is not profitable in many cases for some options within the item. The automatic calculation which occurs for blanket discounts causes many options to end up being at a price which is below cost.

    It would be greatly appreciated if individual options could have a strikethrough with the adjusted…

    5 votes
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  10. Auto Split Shipment when from multiple distributors

    When an order is made with items from 2 or more distributors, 3dcart places them all into 1 shipment in the admin backend, currently we need to manually spit the shipment to be able to send the multiple tracking numbers for each part of the order

    Do not understand the logic behind this current methodology. if more than 1 distributor used for an order, then obviously more than 1 shipment, really hard to set up dropshipping like this as is

    1 vote
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  11. Customer lookup filters on Phone Orders

    The lookup filters on the Customer list page is great. It is pretty clumsy on the Phone Orders page where we are on the firing line to keep moving with the customer. Can the great lookup from the customer page be incorporated into the Phone Order page? That sure would make things easier for us when talking to someone.

    1 vote
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  12. Distibutor Item # and shipping cost in New Order - Distributor Email

    I need to send the distributor their item number in the new order email as well as the shipping cost for their shipment as calculated by 3dcart

    We can enter the MPN in the product listing but we need a way to include them in the email sent to the vendor in the new order email as well as the shipping cost so as to confirm their rate will not differ greatly from what was charged to the customer

    searched in the forums and see many people over the years asking for the variables to use to include this much…

    1 vote
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    0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  13. Email templates

    When 3d updates the email templates it would be nice to preview the new template, not just the changes from the old template to the new template. AS a user who customizes my emails, I would want to see straight away what your standard new template looks like.

    1 vote
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    0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  14. Home page customization

    Currently there is limited flexibility on the placement of products on the "Featured Products" for the homepage. It would be great to have it set up like categories where you can default to options or use a numbered priority for placement of products. Many times I want to feature products "above the fold" where they are more visible as I have written an article and I want the product on the top or for sales. The options given don't easily allow that like the categories options do.

    1 vote
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    0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
  15. Coupon Code for New Users Only

    A coupon code that works only for new users, to engage new users with a really good offer. As the main platforms do (spotify, uber eats, etc).

    1 vote
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow First Name, Last Name

    Allow First Name, Last Name vs. the current Last Name, First Name. I am ordering from various distributors and end up having to manually type every name instead of simply being able to copy/paste. First, Last is intuitive and best for shipping purposes. Please either change or allow it to be an option in setup.

    1 vote
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  17. phone order paid via email invoice

    I'd love it if there was a way to create a phone order for a customer (usually with custom specific items that are not the same or have a variation from what is offered in the store). And once the order is created with the correct price, shipping, etc, I can email the order to the customer for them to complete online payment through my store. This would be an added security to the customer because most of them do not wish to give credit card information over the phone for me to enter to process.

    4 votes
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  18. Setting to require 2FA in Store Manager Admin

    If would be great if there was a setting that would require our users to enable 2FA on their accounts in Store Manager Admin. We have a security policy in place that requires users to have 2FA on their accounts. However with 100+ user logins across 3 stores, it is difficult to manage. Especially since they are able to turn it off themselves.

    1 vote
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  19. Randomize Related Products with Manual Overide.

    The randomizing related products module is very helpful as it is time consuming to add related products for every product with a large number of item store. However, it would be VERY improved to be able to add related products manually when it's highly applicable and have those manually entered options (when present) supersede randomization as an IF/THEN action. This would allow the best of both worlds instead of current behaviour which is either manual or random.

    1 vote
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  20. linkedin icon

    put the ability to have the linked icon on 3dcart instead of google plus

    2 votes
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    1 comment  ·  SEO, Blog & Social Media Requests  ·  Flag idea as inappropriate…  ·  Admin →
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