Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. Add Payment Plugin for Afterpay

    I live in Australia and we have a new payment method that seems to be taking the country by storm,, it's called Afterpay and they started rolling it out at Xmas 2015.

    Big and small companies are signing up to it and I want to too!

    After-pay already have plugins with 8 of the top names in eCommerce and POS, so I'm just saying, we don't want to miss the boat.

    Here is the link for the product: https://www.afterpay.com.au/for-merchants/

    Thank you!

    85 votes
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    • Time stamps local, not Florida

      Friends, we need time stamps to reflect the date and time in the store owner's locality, not in Florida time. The time has come to stop kicking this can down the road.

      With more data being exchanged between apps and services, an accurate time stamp is critical to workflow and accuracy.

      I am 1 hour behind 3dcart time, and I need this time to be reflected in my time stamps, orders, payments, logs, and reports. File imports and exports are clunky because I have to adjust the time forward and backward to keep records accurate.

      This is a very simple…

      17 votes
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      • Upgrade 3dcart's SmarterMail from version 15 to version 16

        The SmarterMail client supplied by 3dcart is at version 15 would like to get it upgraded to version 16.

        When you create a mailing list in the current version, you first upload your list, then you have to manually edit each person on the list to match them to the mailing list you have created.

        This takes a long time when you have hundreds of people on the list.

        In version 16, you can upload their name, email and what mailing list you want them on. Thus, eliminating days of manually editing each name to and adding them to a…

        3 votes
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          0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
        • Add the option to change your credit card information for a reoccurring order without having to cancel it

          Currently, a customer who has a reoccurring order cannot simply change their credit card information in their account. The original order needs to be cancelled and then they would need to place a new order with the new credit card information. This just doesn't make any sense. It would be easier and a lot more convenient for the customer to be able to do this from their own account and without having to cancel their order.

          2 votes
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          • A button to "Clear Shopping Cart" in one click.

            When a customer has several items in the cart, there is an "X" that can be clicked to delete that item in the cart, which is great. But there should be a button that can be clicked to clear the whole cart in one click.

            2 votes
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            • Autofill for the meta tag wizard

              When entering meta tags for a product, it would be great if the tag wizard would import the current meta tags so the user can just make a minor tweak instead of copy/pasting the description, abstract and keywords in totality from the product setting page into the tag wizard. Just a suggestion.

              2 votes
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                0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
              • Make deleting entire image folders harder

                When deleting images you check the box next to it and you are supposed to scroll to the bottom and select delete from the batch actions. The delete button at the top of the page just right of the folders menu is natural instinct and far too easy to click. This deletes your entire image folder immediately. If you've made this mistake even once you know it's a HUGE pain.

                3 votes
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                • Two-step authentication for login.

                  Due to the amount of insecurities online and hacking, we'd really like to see you add the 2-step authentication in order to protect the companies that use your product.

                  2 votes
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                    0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                  • Autocomplete Address Box

                    Autocomplete address box in checkout. Addresses auto populate as you start typing.

                    https://developers.google.com/maps/documentation/javascript/examples/places-autocomplete-addressform

                    4 votes
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                      1 comment  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
                    • Exclude product lines from selling in specific Geographic locations

                      Have a few product lines that can not be sold to some specific Geographic locations: Example Canada or Ohio.

                      It would be helpful if a pop-up would state this, when someone from these locations tries to check out.

                      I have see this happen on other sites that sell these same products. I got a pop-up stating "Sorry this product can not be shipped to that location.

                      3 votes
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                        0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                      • signature confirmation

                        currently, we have customers ask us to "add signature confirmation" to their packages due to high package theft. The USPS charges extra for this feature, but we have no way to make it an option at checkout.

                        The workaround offered by 3dCart reps is to use the "insurance" option. However, we already use that to offer insurance to the customer..... so we can't use it to offer signature confirmation as well.

                        Please please add this as an option!!!!

                        1 vote
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                          0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                        • Mix and Match progressive discount across all items in a catagory

                          I sell individual items I can set a discount for, but need a feature to offer Mix and Match for an entire product line in a category offering a progressive discount at purchase levels, ex: 2 dozen, 6 dozen, 12 dozen and uniquely have each item selected as a dedicated line item in the cart and invoice.

                          The promotion feature is a good start, but fails as it only offers a single state threshold to offer a discount.

                          It appears I can only do this with a drop down menu, but it add confusion as each item selected generates the…

                          1 vote
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                          • Hey, maybe add the announcements (new versions/updates) to the support home page under "Latest Updates", more intuitive, 2 min fix...

                            The updates to 3dcart should be posted on the main support page under "Latest Updates" vs having to click on forums, then announcements. Currently the information under "Latest Updates" on the support homepage is 4 months old?? Also, maybe a specific email notification when the new versions come out?

                            1 vote
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                            • Question & Answer

                              Add WYSIWYG to the the add answer field for product questions & answers.

                              1 vote
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                              • Store Credit needs to be able to choose how much they want to use and have minimum purchase.

                                Store Credit needs to be able to choose how much they want to use and have minimum purchase.

                                Tried to run a test and it did NOT give an option of if they wanted to use it or not, or how much.

                                If my cart has a $10 minimum and they only purchase $10. not good!

                                1 vote
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                                • layaway

                                  We have offered a layaway service for more expensive items, the buyer would be charged 1/5th. the final total, when we could bill them the additional payments over the next four months.

                                  It's a feature you just do not see in modern e-commerce we would like to offer here.

                                  1 vote
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                                  • Change the location of the currency symbol

                                    Even the old shopping carts such as OsCommerce have this option for europpean customers who read 10€ instead of €10

                                    1 vote
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                                      0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Incorrect message when product with coupon is removed from cart

                                      If someone applies a coupon to a product...and then removes that product from the cart...then he gets a message INVALID COUPON, even though the coupon is completely valid. Very confusing to the customer, and not something that will encourage him to use coupons in the future. I think this is clearly a product defect, and am disappointed that 3dCart customer service was not interested in escalating this and getting it fixed.

                                      3 votes
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                                        0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                        • Make it easy to remove product images from customer invoices?

                                          We sell stuff that's, well... pretty boring. Customers don't need pictures of it on their invoices; some have complained that printing invoices at home uses up a lot of paper because of the pictures. Could you possibly make it an easy option to remove them? I've asked before and was told this would require HTML changes, but I can't find the right code (also, I'm not that good with code). Thanks!

                                          1 vote
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