Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. Add Payment Plugin for Afterpay

    I live in Australia and we have a new payment method that seems to be taking the country by storm,, it's called Afterpay and they started rolling it out at Xmas 2015.

    Big and small companies are signing up to it and I want to too!

    After-pay already have plugins with 8 of the top names in eCommerce and POS, so I'm just saying, we don't want to miss the boat.

    Here is the link for the product: https://www.afterpay.com.au/for-merchants/

    Thank you!

    86 votes
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    • Time stamps local, not Florida

      Friends, we need time stamps to reflect the date and time in the store owner's locality, not in Florida time. The time has come to stop kicking this can down the road.

      With more data being exchanged between apps and services, an accurate time stamp is critical to workflow and accuracy.

      I am 1 hour behind 3dcart time, and I need this time to be reflected in my time stamps, orders, payments, logs, and reports. File imports and exports are clunky because I have to adjust the time forward and backward to keep records accurate.

      This is a very simple…

      20 votes
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      • square

        Please work on having Square/3dcart integration available as a POS option. I use Square for processing my credit card payments and would love to use it as my POS when I go to shows. Ideally, being able to synchronize the items, item inventory and the orders would be great.

        3 votes
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        • Please update/overhaul Promotions

          The biggest issue I/my clients are having is they would like the ability for users to add other items into the cart that are outside a promotion and the promotion not be turned off. For example, give free shipping on products from a specific manufacturer, but allow other items to be added from other manufacturers but shipping is only calculated for the items not in the promotion. This can be done if the items are marked free shipping individually, why not if covered by a promotion? Which your support documentation use to say it would, until I pointed that out…

          2 votes
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            0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
          • PayPal guest checkout feature

            PayPal guest checkout option should be enabled.

            Currently, PayPal express checkout allows for guest checkout without creating a PayPal account, but your store site does not support this feature. This is a big miss, as it seems an obvious addition and PayPal itself allows for guest checkout for payment by credit or debit card.

            2 votes
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            • Promotion Manager needs work

              When you create a promotion for lets say 50% off clearance items. It computes the subtotal and discount automatically which is nice. But lets say I am sold out of one the promoted products and take it off the order, the system recalculates the subtotal but does not update the discount amount. That has to be done manually I recently found out, so I can not even guess how many orders I have sent that the discount given was too much. The discount needs to be recalculated automatically if you take an item off a order. More than likely a…

              2 votes
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              • A button to "Clear Shopping Cart" in one click.

                When a customer has several items in the cart, there is an "X" that can be clicked to delete that item in the cart, which is great. But there should be a button that can be clicked to clear the whole cart in one click.

                4 votes
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                • CRM Information - Save = Save Draft

                  Since you always need to hit "SAVE" to not lose data on this website..how about you update the save button on the CRM page to hold the answer in a draft mode....

                  I know I'm new to using this feature... but 4 times already I have created replies to customers and have to re-do the entire message because the Knee-Jerk reaction is to save on this website it's no longer Save but Lose when you do this on the CRM page.

                  2 votes
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                    0 comments  ·  CRM & Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
                  • NO CHOICE FOR REASON Allow a color wheel instead of tiny boxes for selecting color and not changing the name if I chose a named color

                    Logic is good. Each time a color is selected from the named color you remove it if I leave the box.The box itself if beyond difficult because in order to actually select the color and apply it, one must drag he box both downward and out to the right to even see the apply button. HOW ABOUT JUST LETTING IT OPEN TO IT'S FULL SIZE WITHOUT HAVING TO WASTE MY TIME PULLING IT OPEN AND DOWN AND TRYING TO FIND THE COLOR I JUST USED AND YOU REMOVED?

                    Best of all, just have a fly out page to the left…

                    1 vote
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                    • Contrast white fonts with a color background option in WYSIWYG

                      Use white fonts? Then you can see them in WYSIWYG.
                      Please add a color background option for the WYSIWYG window.

                      1 vote
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                        0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                      • Upgrade 3dcart's SmarterMail from version 15 to version 16

                        The SmarterMail client supplied by 3dcart is at version 15 would like to get it upgraded to version 16.

                        When you create a mailing list in the current version, you first upload your list, then you have to manually edit each person on the list to match them to the mailing list you have created.

                        This takes a long time when you have hundreds of people on the list.

                        In version 16, you can upload their name, email and what mailing list you want them on. Thus, eliminating days of manually editing each name to and adding them to a…

                        3 votes
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                          0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
                        • increase e-product/image/digital product file size limit

                          please increase the file size limit from 33MB to 1.2*2^30=1288490188 bytes. needed for

                          - cdrom images
                          - my software product collection archive (in 7-zip form preferably) in the future
                          - my str.cpp library, which no longer fits in that meager space of 33MB.

                          1 vote
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                          • support for customer categories as index into price_1, price_2, price_3...price_10

                            for e-products is what I need this for. I need to categorize my customers into groups, and let them select a group to pick a price from. across from the customer group name should be a price_1, price_2, price_3 if this option is enabled for customer group pricing. I had thought that group pricing was this, but it is not, I found out different after I read the instructions (was too much in a hurry). just what kind of group pricing is it?

                            would someone kindly provide this option or provide me a workaround? I need to customer-group my prices.…

                            1 vote
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                              0 comments  ·  CRM & Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
                            • add .iso, .img, .bz2 .gz, .tgz, .tbz2 file extensions as binary file types

                              please add these file types as binary file types and increase the file size limit from 33MB to 1.2*2^30 bytes for e-products, burnable software cdrom ISOs, informational cd isos, bootable floppy images, etc.
                              please consider.

                              1 vote
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                              • Can you add a second tax setting for Canadians who use your POS

                                We need to have the ability to have 2 tax settings in the POS, not just non-taxable and taxable. For example, in Canada we have GST and PST and some are only charged GST. Some items we sell we only charge 5% tax and some items have the full 12% tax. We are unable to change between 2 amounts per item.

                                2 votes
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                                  0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                                • PLEASE add the ability to password protect pages!

                                  Please allow password protection of pages. This is a simple feature available on nearly every site I have been affiliated with except 3D cart. As an example: Why should I have to keep a spreadsheet showing costs, or possible selling prices for items when I could easily host that info on a password protected page. Not everything we need a website for should be viewable to the public. Not every product or service we offer shows up on our front-end site. There are probably many other things I could think of that it could be useful to have available on…

                                  1 vote
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                                    0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Not completed Order: Edit email to allow for personal note and more information.

                                    While the Order: Not Completed feature give me second chance potential it would be nice if I can edit in some additional content of the out going message to add a more personal comment.

                                    I believe I could add something that could encourage the buyer and not wait for them to consider responding to find out what I can offer after the fact.

                                    2 votes
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                                    • Please alphabetize options template

                                      Please alphabetize options template

                                      1 vote
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                                        0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Products Sorting

                                        Product sorting should include SKU as a selection choice, I have a lot of products that naturally sort to this feature be it a in-house created number of one provided by a manufacture.

                                        I can and have been able to on other e-commerce platforms!

                                        1 vote
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                                        • Design tolls shall be HTML-5 compatible

                                          You ask to upgrade to html-5 templates, but your design tools are outdated and are not html-5 compatible
                                          please provide adequate tools (Wysiwyg)

                                          1 vote
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                                            0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
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