Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  • Hot ideas
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  1. hide category if they dont have any products

    I have 1000 of Categories and 10k products. Can you please Add a feature that if any category has not any products then it should not be displayed. so the customer should not embarrass after going to any category and found that it has no products.

    3 votes
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    • Add WebHook Verification

      3Dcart doesn't have any type of web hook verification, even though most other vendors support it. Without this the only thing I can use to restrict access to my webservice is an IP addresses which can change. All it takes is adding a simple custom or password field to your API that gets passed in when the web hook calls my webservice.

      2 votes
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      • Why can I not "preview" a page when it's designed only for specific groups? Seems like if I'm signed in as an admin I should be able to view

        Why can I not "preview" a page when it's designed only for specific groups? Seems like if I'm signed in as an admin I should be able to view ANY page without logging in as one of my customers to be able to see what they are seeing

        3 votes
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        • Coupons, Single Item Discount, Tax Exemption, etc.

          I know the development team works very ******* these things, but there are a few things I find are blatantly missed that need to be addressed for the POS app to work in a retail scenario.

          First, there NEEDS to be single item discounts. When you run it through the website, you have lots of time to calculate the amount off, or even set up a coupon to do it automatically, but when is a customer is standing two feet away as you hurriedly try to calculate the amount off their order from individual promotions on a piece of paper,…

          2 votes
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            1 comment  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
          • I would like a feature in the store manager that will allow me to view who is shopping on the site

            I would like a feature in the store manager that will allow me to view who is shopping on the site

            1 vote
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            • Google Fetch Shooping Feed

              Give the new Fetch Feed "Google Product Feeds" the same flexibility of customization as the old "Google Product Listing Ads". Add field for products with free shipping.

              2 votes
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                0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
              • 3dcart supporting PayPal Advanced Mobile Transactions.

                3dcart supports mobile transactions on PayPal Standard and Pro but not on PayPal Advanced. This is causing my company to setup an additional merchant gateway for mobile transactions. 60% or more of transactions are placed on smartphones. You advertise PayPal Advanced, PayPal Advanced supports mobile transactions but 3dcart doesn’t support mobile transactions on PayPal Advanced.

                1 vote
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                  0 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
                • Orders in Order

                  Years ago, when I did manual order entry I had access to a list of orders called Orders in Order that did NOT sort the orders by status, rather they were sorted by date and time in which they occurred.

                  1 vote
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                  • Allow users to define how links are opened from the "Home Page Carousel". E.G. open in a new tab or new window.

                    I'm not sure what the "Category" should be... but... It would be VERY helpful if users to define HOW links are opened from the "Home Page Carousel". E.G. open in a new tab or new window. Just a couple of check boxes to define the link "target" and _blank or new.

                    1 vote
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                    • Add better content management features - Orphaned files

                      Removing unused images is difficult, suggest:

                      - CSV list of images that includes where they are linked, or if they are orphaned.

                      - Error handling - if you attempt to delete an image that is being used by a product page, an error message pops up to warn you so you don't accidentally delete the wrong image.

                      1 vote
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                      • Ebay Templates need to allow for more than 4 pictures.

                        I offer a product with color choices, but this websites template only allows me 4 and it fails me listing some of my products.

                        I'm forced to go into my listing and rearrange images just so my color choices shows up in one of the first 4 places I'm restricted to.

                        1 vote
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                          0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                        • Quantity Pricing displayed and not hidden under a link.

                          I have a product that offers Quantity, and while there is a link to offer buyers the ability to see this discount... THIS REQUIRES PEOPLE TO READ!! ... I want a way to have the discount prices displayed for every product I'm trying to encourage bulk buying.

                          1 vote
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                          • Options for what appears on Invoice and packing slip.

                            When an option is used for a product, in a drop down, when the invoice and packing slip are printed it shows the option, in my case "Double Serving - $7.45". The 7.45 is the difference between the default single serving and the double serving. While the correct price is charged, it's confusing to the customer to see the other amount in options. Being able to set this to not display would be a much needed feature

                            1 vote
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                            • Add advance options in the options templates such as weight of each item for shipping purposes

                              I would like to be able to add shipping weight within a product template that I have created so that I can quickly update linked listings weight changes.
                              Ex.: A t-shirt listing size XS will be significantly lighter than a size 4XL if shipping weight could be added within my options template, I can easily add the shipping weight to all of my other t-shirt listings by linking the option template.

                              2 votes
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                              • Remove insurance on free shipping

                                We require shipping insurance on items over $100 but want to be able to suppress it for "free shipping".

                                Currently, if we run a free shipping promotion, insurance is added over $100 (which makes it not free shipping).

                                It also adds insurance to gift certificates over $100, which does not make sense to the customers.

                                1 vote
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                                  0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                                • Bundles do not calculate inventory properly in the cart

                                  Currently if I have 5 items in my stock, a single customer can add more via bundles and individual products, resulting in a low stock situation and angry customers.

                                  EX. I have 5 widgets in stock.
                                  My customer adds 4 widgets via a bundle
                                  Customer can then add 4 more by adding them individually.
                                  That results in a total of 8 items added to the cart, when I only have 5.

                                  1 vote
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                                  • Exported Products should include the "linked templates". It is a no-brainer

                                    Product back up, export and import should be all in one. At this point there are numerous features, options, templates to create a whole "product functionality" .
                                    The setup is dysfunctional and time consuming to load products as a startup. It is a dinosaur. After an upload of new products a "person" has to go in item by item and add the links.

                                    I would like to see an export for products to include the "link to Template" on the data base.

                                    3 votes
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                                    • Ebay listing

                                      You should add the "ebay.it" marketplace avaiable as an ebay listing possibility! Why me that i have paid the same as a company based in USA i can't list my products on my Italian ebay marketplace?

                                      1 vote
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                                        0 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Include order weight in sales report by orders

                                        Include order weight in sales report by orders

                                        1 vote
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                                          0 comments  ·  Reporting Requests  ·  Flag idea as inappropriate…  ·  Admin →
                                        • New Phone Order Beta Fixes

                                          the new beta works much better but there are a few glitches that would make it great. First, when adding an item to the cart, there is no option for quantity. There should either exist the ability to select the quantity when adding the product or the last product entered should be at the top of the order list to easily edit the quantity.
                                          Second, once a product is added, the cursor should return to the "search products" bar so that you can just add in the next item without clicking on the bar first.
                                          Lastly, the shipping and payment…

                                          1 vote
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