Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. Time stamps local, not Florida

    Friends, we need time stamps to reflect the date and time in the store owner's locality, not in Florida time. The time has come to stop kicking this can down the road.

    With more data being exchanged between apps and services, an accurate time stamp is critical to workflow and accuracy.

    I am 1 hour behind 3dcart time, and I need this time to be reflected in my time stamps, orders, payments, logs, and reports. File imports and exports are clunky because I have to adjust the time forward and backward to keep records accurate.

    This is a very simple…

    22 votes
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    • Add Payment Plugin for Afterpay

      I live in Australia and we have a new payment method that seems to be taking the country by storm,, it's called Afterpay and they started rolling it out at Xmas 2015.

      Big and small companies are signing up to it and I want to too!

      After-pay already have plugins with 8 of the top names in eCommerce and POS, so I'm just saying, we don't want to miss the boat.

      Here is the link for the product: https://www.afterpay.com.au/for-merchants/

      Thank you!

      86 votes
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      • Ability to block orders from outside the USA

        The products I sell are not legal to export.
        I would like to be able to block people from outside the USA to access my website, and/or place an order.

        2 votes
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          0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
        • PayPal guest checkout feature

          PayPal guest checkout option should be enabled.

          Currently, PayPal express checkout allows for guest checkout without creating a PayPal account, but your store site does not support this feature. This is a big miss, as it seems an obvious addition and PayPal itself allows for guest checkout for payment by credit or debit card.

          3 votes
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          • Purchase Order - search using Product ID

            Purchase Orders (PO Reorder). At the moment, if we want to add anything to the PO, we are only able to search via Product Name. This is frustrating, especially when you have tons of products with similar names. We should be able to search using Product ID.

            1 vote
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            • Show store credit on orders.

              Show store credit on orders. Doesn't make sense how it's used now without showing the customer that it was deducted from their order. Doesn't it make sense that it should show on the order and the email confirmations?

              1 vote
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              • Front-end search results

                Search results on the front end should appear sorted in a specific order. My preference would be by product ID (SKU, not 3dCart catalog ID), but anything would be better than random as it appears now.

                1 vote
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                • Improve the cart images that customers see

                  Please freshen up the images/logos that are located in the COMMON folder, that 3dCart store owners have no access to. Some of the logos are dated, and some are fuzzy (1990's quality). These are the images that our customers see as they're checking out so it needs to look sharp. For example, the FedEx logo is blurry. Other logos don't look good either.

                  1 vote
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                  • Payment Button in Email

                    When an order is sent into an Unpaid status the only email even though it says Unpaid in the email templates is the Order Confirmation email. If a customer adds products to an order then we should be able to add it for them and send them an email where they could click on a button and re-enter their payment information. A lot of customers are nervous about even giving it over the phone or email (of course).

                    2 votes
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                    • Put HIDE and unhide on the PRODUCT LIST PAGE to save time and effort.

                      It is a gigantic waste of time to have to click the gear, wait for the dropdown, click on edit, go to HIDE to check or uncheck it and then save.

                      Just put the HIDE box next to each product on the product list. Bingo. Done on a split second.

                      2 votes
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                      • After adding an item to a cart, the page should stay put instead of refreshing and taking back to the top.

                        After adding an item to a cart, the page should stay put instead of refreshing and taking back to the top. This would make the process a lot easier for a lot of companies who have a lot of products.

                        1 vote
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                          0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                        • Adding a "Deleted" column

                          PLEASE have your people add a "Deleted" column to the import sheet with the "1" being set up to hide the product/information. This would make things a LOT simpler and be consistent with the way your sheet import works. All the site administrator then has to do is export the sheet and put a "1" in the "Deleted" column - NOT THE SAME AS HIDE.
                          The reason this is different than just "Hide" is because "Hide" should be used for current product that the dealer doesn't want to show for any given reason, and "Deleted" would show up in the…

                          1 vote
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                          • Ebay Integration Template

                            The eBay Integration, Product Information tab

                            The field for "Title" need to have a character count tool so you know if your listing exceeds the 80 limit.

                            3dcart uses this type of programing when asking for Meta tag info si do not see what it's missing somewhere else this is a condition.

                            1 vote
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                            • Gift Certificate feature improvements

                              The Gift Certificates page needs some tweaks:
                              When I view the page I see:
                              Code Date Created Amount Balance Action

                              It would help to see the Customers Name and the Customer Order Number on this screen.

                              Also a search feature that includes the fields in question!

                              While I have no problem offering open ended dates, it would be a great utility to have expiration dates.

                              1 vote
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                                0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
                              • Simplify CSV File For Upload

                                It would be a nice feature in the CSV upload file that the category field not to use a string including each category that this particular product will reside. Meaning instead of in the category field using a string sample "Parent category/Child category1/Child category2@category/Child category3/Child category4", using the actual category id, 2009/2060/2070 and so on. This will cause less confusion especially when a product is in multiple categories. This string can be rather long.

                                Thanks JR

                                1 vote
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                                • Copy Full Categories Right From Admin

                                  Currently in the admin under categories there is a feature with a checkbox to move product from one category to another, simple click of a button. It would be nice to have the same feature for moving or copying a full category.

                                  Thanks JR

                                  1 vote
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                                  • Add UPS Next Day Air & 2nd Day "Saturday" Delivery

                                    Add the UPS "Saturday" delivery option for UPS 2nd Day & Next Day Air.

                                    1 vote
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                                      0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
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                                      • Additional Shipping tracking numbers

                                        The ability to add a 2nd. or 3rd. tracking number.

                                        An order needed to ship across 2 parcels, or sometimes a correction needs to be made resulting in additional tracking numbers.

                                        I need a way to add additional fields to the shipping area to show these additional tracking numbers.

                                        2 votes
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                                          0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Send CRM Uploaded Files As Email Attachment

                                          If the merchant uploads a file, then the customer must click the CRM link and view the file. Would prefer if the uploaded file, was also sent as an email attachment.

                                          2 votes
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                                            0 comments  ·  CRM & Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
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