Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. Update Stripe integration to work with AliPay

    Stripe now has an AliPay integration to allow for payments from customers in China. Please update your Stripe integration to work with AliPay. More info here: https://stripe.com/docs/sources/alipay

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    • Add advance options in the options templates such as weight of each item for shipping purposes

      I would like to be able to add shipping weight within a product template that I have created so that I can quickly update linked listings weight changes.
      Ex.: A t-shirt listing size XS will be significantly lighter than a size 4XL if shipping weight could be added within my options template, I can easily add the shipping weight to all of my other t-shirt listings by linking the option template.

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      • Please provide an easy way to suppress all mentions of shipping for a store that sells eProducts only.

        Our company sells only eProducts (aka Digital Products) in our 3dCart store. We never ship anything physically; our customers download the products they purchase. It took quite a lot of time, effort and tech-support assistance to get our store configured such that all mentions of shipping and all requests for shipping information are suppressed. We are now updating our original 3dCart store by porting it to a new, responsive, html5 template - and we will need to go through the same painful procedure again with the new store, I guess.

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          0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
        • Separate Ebay and Amazon sales from 3dcarts sales report.

          It would be nice to have a separate sales report for ebay and amazon. Currently they are being combined with 3dcart orders (website orders). I would like a way to see them in separate reporting as well specially since I'm advertising to get customers to the main website. Thanks!

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            0 comments  ·  Reporting Requests  ·  Flag idea as inappropriate…  ·  Admin →
          • Let us intergrate multiple ebay and amazon stores to 3dcarts so we can have them all in one place.

            I'd like to add all of my amazon and Ebay stores to 3dcarts. At the moment you only allow us to add one. It would be a good idea to let us add multiple Ebay/Amazon integration to 3d carts. Hope to see this soon. Helena

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            • Properly implement endicia in label manager

              Allow all box types when using label manager with dymo endicia connected. Regional rate boxes are not an option under type. Under the current options shipping will cost anywhere from .70 to $3.00 more per package. 3dcart calls this a feature when in reality it is lazy coding and not full implementation of endicia.

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                0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
              • Custom email with order confirmation and tracking info

                I would like to send a different custom email for each order, along with the order confirmation and tracking email.

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                • hide category if they dont have any products

                  I have 1000 of Categories and 10k products. Can you please Add a feature that if any category has not any products then it should not be displayed. so the customer should not embarrass after going to any category and found that it has no products.

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                  • Two Suggestions: All pages editable (at min, sidebar + top nav checkboxes) via Admin

                    ALL pages, including ones such as gc_view, should be editable via the Admin, at minimum allowing for a meta title (having the URL show in the tab is unacceptable in this day and age) + the ability to show/hide sidebars and the top nav, as is available on most of the pages in the system.

                    Also, I'd like to see breadcrumbs as a checkbox item within the main Settings and/or the Content page-specific settings. Very annoying that it's excluded from any pages pulling from one of the common- folders (common-html5 or common-core). Perhaps this is a template issue (I'm using…

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                    • Add new payment gateway PayTM

                      Add new payment gateway PayTM

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                      • Add Paystack payment gateway for Nigeria

                        I live in Nigeria and we have a new payment method that seems to be more business friendly to young entrepreneurs, it's called Paystack. I have signed up for their services, but unfortunately it's not on 3dcart list. We have seen big and small eCommerce companies use their services because it is effective. I really want to use Paystack plugins for my store because it is good for business.

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                        • Add a place on phone orders to enter customer Purchase Order (PO) numbers

                          I see this has been suggested (and declined) before. I am doing more and more phone orders for large customers who want their PO numbers on their invoices. Accounting departments have declined payment because PO isn't listed.

                          Yes, we can add PO under "Comments" but customer PO on invoices is very standard protocol and there is generally a place to put it. Adding it to "Comments" looks a little tacky, in my humble opinion.

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                          • Marking Product Variations Out Of Stock

                            Product Variations- Please allow us to mark the variations OUT OF STOCK rather than to just hide the option. This can be confusing to the customer. If I have an item with two different colors, I will have pictures and descriptions of both within the product. If one color is HIDDEN because it is out of stock, this can confuse the customer. The missing variation is described in the text and shown as a picture, but there is no way to purchase it. In otherwords, it is displayed but the customer has no idea how to purchase it or know…

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                            • Free shipping apply only to certain items in cart to 1 or 2 categories only and not entire order

                              We would like to be able to have free shipping apply only to all items in a certain categories and not items from other categories

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                                0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add IP Search For Customers & Orders

                                Add a field that allows us to search orders or customers by IP address.

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                                  0 comments  ·  CRM & Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
                                • Better Search feature for waiting list.

                                  The waiting list search feature fails vs. other search features across this website.

                                  I entered in exact data for a SKU, I should expect to get one item in my search.

                                  The website flaws and shows me every item I have on the Waiting list by the First few matching letters in the SKU....

                                  This is wrong, highly inefficient and needs to be improved.

                                  How can a website have such a solid search utility for Orders, Customers and Products List and then have this one area with such a design failure?

                                  1 vote
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                                  • Paypal Advanced-Template modification requested to allow payment to be made via mobile device

                                    I felt led to research this issue further about Paypal Advanced not being a usable payment method on mobile devices. I stayed on the phone with the PayPal technical support rep for over an hour, and he worked with their lead engineer while working through this issue. The engineer also agreed that this did not sound right about not being able to use PayPal Advanced on a mobile device. Sure enough, he did several troubleshooting issues and came up with the following response based on what needs to be corrected within the 3DCart template layout...see message below from PayPal technical…

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                                      0 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add Total Web Solutions Payment Gateway for UK merchants

                                      Please consider adding Total Web Solutions Payment Gateway for your UK clients. Total Web Solutions is one of the UK's lowest priced and longest running secure Credit and Debit card processing providers in the UK with links to all major acquiring banks. https://payments.totalwebsolutions.com/

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                                      • File Upload Option When Submitting Ticket In The Admin

                                        Add a file upload option when submitting a ticket to 3dCart from inside the admin. Right now we have to go to the support site. Annoying...

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                                        • promotion manager

                                          Promotion Manager - Add ability to make a promotion "apply to" for specific manufacturers instead of just "exclude" specific manufacturers.

                                          We do sales on specific manufacturers and their products are in different categories. Anytime we add a manufacturer we have to go back to all our promotions and manually add the new manufacturer to all of them. It would be perfect there was a "apply to" option and not just "exclude" for manufacturers.

                                          It's even worse because I have to read a few in my list, then click on the "add button" and read a few there to see what…

                                          1 vote
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                                            0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
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