Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. signature confirmation

    currently, we have customers ask us to "add signature confirmation" to their packages due to high package theft. The USPS charges extra for this feature, but we have no way to make it an option at checkout.

    The workaround offered by 3dCart reps is to use the "insurance" option. However, we already use that to offer insurance to the customer..... so we can't use it to offer signature confirmation as well.

    Please please add this as an option!!!!

    1 vote
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      0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
    • Mix and Match progressive discount across all items in a catagory

      I sell individual items I can set a discount for, but need a feature to offer Mix and Match for an entire product line in a category offering a progressive discount at purchase levels, ex: 2 dozen, 6 dozen, 12 dozen and uniquely have each item selected as a dedicated line item in the cart and invoice.

      The promotion feature is a good start, but fails as it only offers a single state threshold to offer a discount.

      It appears I can only do this with a drop down menu, but it add confusion as each item selected generates the…

      1 vote
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      • Hey, maybe add the announcements (new versions/updates) to the support home page under "Latest Updates", more intuitive, 2 min fix...

        The updates to 3dcart should be posted on the main support page under "Latest Updates" vs having to click on forums, then announcements. Currently the information under "Latest Updates" on the support homepage is 4 months old?? Also, maybe a specific email notification when the new versions come out?

        1 vote
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        • Question & Answer

          Add WYSIWYG to the the add answer field for product questions & answers.

          1 vote
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          • Upgrade 3dcart's SmarterMail from version 15 to version 16

            The SmarterMail client supplied by 3dcart is at version 15 would like to get it upgraded to version 16.

            When you create a mailing list in the current version, you first upload your list, then you have to manually edit each person on the list to match them to the mailing list you have created.

            This takes a long time when you have hundreds of people on the list.

            In version 16, you can upload their name, email and what mailing list you want them on. Thus, eliminating days of manually editing each name to and adding them to a…

            3 votes
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              0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
            • Store Credit needs to be able to choose how much they want to use and have minimum purchase.

              Store Credit needs to be able to choose how much they want to use and have minimum purchase.

              Tried to run a test and it did NOT give an option of if they wanted to use it or not, or how much.

              If my cart has a $10 minimum and they only purchase $10. not good!

              1 vote
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              • layaway

                We have offered a layaway service for more expensive items, the buyer would be charged 1/5th. the final total, when we could bill them the additional payments over the next four months.

                It's a feature you just do not see in modern e-commerce we would like to offer here.

                1 vote
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                • Add the option to change your credit card information for a reoccurring order without having to cancel it

                  Currently, a customer who has a reoccurring order cannot simply change their credit card information in their account. The original order needs to be cancelled and then they would need to place a new order with the new credit card information. This just doesn't make any sense. It would be easier and a lot more convenient for the customer to be able to do this from their own account and without having to cancel their order.

                  2 votes
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                  • Change the location of the currency symbol

                    Even the old shopping carts such as OsCommerce have this option for europpean customers who read 10€ instead of €10

                    1 vote
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                      0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make it easy to remove product images from customer invoices?

                      We sell stuff that's, well... pretty boring. Customers don't need pictures of it on their invoices; some have complained that printing invoices at home uses up a lot of paper because of the pictures. Could you possibly make it an easy option to remove them? I've asked before and was told this would require HTML changes, but I can't find the right code (also, I'm not that good with code). Thanks!

                      1 vote
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                      • 1 vote
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                        • Product Sorting

                          Please make the field size for Sorting in the Products/Category/Product Sorting template wider. I am trying to use 6 digit numbers in the sorting field, and can only see 3 1/2 digits. Please don't tell me I can only use 3 digit numbers, as this will break the scheme I am using for sorting.

                          1 vote
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                          • Payment Gateway for India

                            India is a big eCommerce market and you should concentrate on expanding your great product to get Indian vendors.

                            I am spending good time energy & money on our platform for promotion.
                            I have a major issuing of adding Indian payment gateways to 3dcart portal.

                            You very limited payment gateway for Indians here. We have very popular payment in India which are still not calibrated to work on 3dcart . Naming few
                            Banks - HDFC or ICICI payment gateway

                            PAYTM - one the biggest wallet in India

                            Paypal - Cannt be integrated directly as our base currency is INR and…

                            1 vote
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                            • A button to "Clear Shopping Cart" in one click.

                              When a customer has several items in the cart, there is an "X" that can be clicked to delete that item in the cart, which is great. But there should be a button that can be clicked to clear the whole cart in one click.

                              2 votes
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                              • Autofill for the meta tag wizard

                                When entering meta tags for a product, it would be great if the tag wizard would import the current meta tags so the user can just make a minor tweak instead of copy/pasting the description, abstract and keywords in totality from the product setting page into the tag wizard. Just a suggestion.

                                2 votes
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                                  0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add product value, and request insurance option to calls for real-time shipping rates - FedEx

                                  Currently, when the shopping cart retrieves shipping rates from FedEx, it only sends the product weight, dimensions, and destination zip code to calculate the rate charged. But when we actually purchase our shipping labels from FedEx, we add insurance based on the product value, which entails an extra charge from FedEx. This extra charge is not being charged to the customer in the shopping cart, so we are losing money on the shipping. The product value should be included in the call for rates and there should be the option to have insurance requested in the call for rates, (just…

                                  1 vote
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                                    0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add a column in the affiliate list of "Active" affiliates so you can see who has been approved if you are manually approving them.

                                    There is currently no way of knowing if an Affiliate is checked as active unless you scroll through each affiliate - it would be nice to have a column on the Affiliate List page that could tell you if active or not

                                    1 vote
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                                    • Two-step authentication for login.

                                      Due to the amount of insecurities online and hacking, we'd really like to see you add the 2-step authentication in order to protect the companies that use your product.

                                      2 votes
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                                        0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                      • customize fields on order list page

                                        When viewing the Manage Orders page, it'd be helpful if the columns can be customized.
                                        For example, maybe I'd like to have the tag or ship date field displayed, or even better... one of the custom checkout questions.

                                        1 vote
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                                        • display tags on Order List page

                                          It's possible to tag an order and color code it; then you can filter on the tag but you can't see the tags on the order list page.

                                          Add a column to display those tags on the order list page.

                                          1 vote
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