Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. Purchase Order - search using Product ID

    Purchase Orders (PO Reorder). At the moment, if we want to add anything to the PO, we are only able to search via Product Name. This is frustrating, especially when you have tons of products with similar names. We should be able to search using Product ID.

    1 vote
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    • Front-end search results

      Search results on the front end should appear sorted in a specific order. My preference would be by product ID (SKU, not 3dCart catalog ID), but anything would be better than random as it appears now.

      1 vote
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      • Improve the cart images that customers see

        Please freshen up the images/logos that are located in the COMMON folder, that 3dCart store owners have no access to. Some of the logos are dated, and some are fuzzy (1990's quality). These are the images that our customers see as they're checking out so it needs to look sharp. For example, the FedEx logo is blurry. Other logos don't look good either.

        1 vote
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        • After adding an item to a cart, the page should stay put instead of refreshing and taking back to the top.

          After adding an item to a cart, the page should stay put instead of refreshing and taking back to the top. This would make the process a lot easier for a lot of companies who have a lot of products.

          1 vote
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            0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
          • Adding a "Deleted" column

            PLEASE have your people add a "Deleted" column to the import sheet with the "1" being set up to hide the product/information. This would make things a LOT simpler and be consistent with the way your sheet import works. All the site administrator then has to do is export the sheet and put a "1" in the "Deleted" column - NOT THE SAME AS HIDE.
            The reason this is different than just "Hide" is because "Hide" should be used for current product that the dealer doesn't want to show for any given reason, and "Deleted" would show up in the…

            1 vote
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            • Ebay Integration Template

              The eBay Integration, Product Information tab

              The field for "Title" need to have a character count tool so you know if your listing exceeds the 80 limit.

              3dcart uses this type of programing when asking for Meta tag info si do not see what it's missing somewhere else this is a condition.

              1 vote
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              • Gift Certificate feature improvements

                The Gift Certificates page needs some tweaks:
                When I view the page I see:
                Code Date Created Amount Balance Action

                It would help to see the Customers Name and the Customer Order Number on this screen.

                Also a search feature that includes the fields in question!

                While I have no problem offering open ended dates, it would be a great utility to have expiration dates.

                1 vote
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                  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
                • Add UPS Next Day Air & 2nd Day "Saturday" Delivery

                  Add the UPS "Saturday" delivery option for UPS 2nd Day & Next Day Air.

                  1 vote
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                    0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                  • Copy Full Categories Right From Admin

                    Currently in the admin under categories there is a feature with a checkbox to move product from one category to another, simple click of a button. It would be nice to have the same feature for moving or copying a full category.

                    Thanks JR

                    1 vote
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                    • Simplify CSV File For Upload

                      It would be a nice feature in the CSV upload file that the category field not to use a string including each category that this particular product will reside. Meaning instead of in the category field using a string sample "Parent category/Child category1/Child category2@category/Child category3/Child category4", using the actual category id, 2009/2060/2070 and so on. This will cause less confusion especially when a product is in multiple categories. This string can be rather long.

                      Thanks JR

                      1 vote
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                      • 1 vote
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                        • Product Information - Tweaks to the field size of Description.

                          I find it funny that the field to enter in "Description" is this locked form size that display 8-9 lines of text... yet, the "Keywords" field is 15-16 lines of text and has the ability to adjust the size of the field in the lower right hand corner???

                          3Dcart, how about you increase the description box to maybe 20 lines and reduce the size of the Keyword field since this is basically static text and is already set up to be easily adjusted.

                          1 vote
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                          • eBay imports need a tweak for ID/SKU

                            I use the "Custom label (SKU):" field on eBay, but 3Dcart is ignoring the field?

                            When I review the invoice online the ID field is empty, and I am using the same SKU on eBay as I do in 3Dcart so the process.

                            It appears the SKU feature only works when it was product I uploaded to eBay from 3Dcart, and not for products that already existed on eBay after I turned on the ability to Sync the invoice process.

                            I hope this can be updated so all SKU details get imported regardless of when listings have been uploaded.

                            1 vote
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                            • Allow Multiple Group Gift Certificates to be redeemed on transaction

                              I've talk with support and there answer default only allows one group certificate to be redeemed per transaction, makes no sense when multiple individual certificates can be redeemed or even a individual and a group. We print out groups of certificates under Event Names so we can keep track of the how well the redemption was for an event. So if someone at an event raffle gets more than one certificate they can't use them all on one purchase....

                              Please fix this announce.
                              Thank you TEAMTRINITY

                              1 vote
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                                0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
                              • We NEED USPS Flat Rate Boxes & Live shipping rates

                                We need to be able to utilize USPS flate rate boxes based on small, medium, and large based on dimensions & thier max weight. AND we need to utilize all other USPS, FedEx, UPS etc. based on live rates based on weight and dimensions like normal... at this point we can only do one or the other being predifines or live rates. This is not going to work for us as we sell MANY different products that vary in weight and dimensions. It is a must to have flat rate boxes to save our customers money which in turn leads…

                                1 vote
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                                  0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                  • eBAY Mobile-friendly checker

                                    Update the eBay feature to include making sure listing have the Mobil Viewport meta tag.

                                    1 vote
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                                    • Sorting Carousel Images

                                      Allow us to sort carousel images by dragging them into what position they need to be in. Sucks when we need to re-sort the carousel image. Need to wipe them all out.

                                      1 vote
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                                        0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Character count for product names

                                        Given the website offers integration with eBay who limits descriptions it would be nice if the "NAME" field displayed a Character Count.

                                        Nothing more frustrating trying to list something and never know how close you are unless you physically count each time you create a description.

                                        1 vote
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                                        • Limit quantity of item purchased in Promotion Manager

                                          In promotion manager, it has min and max qty for this promotion, however that applies to the entire shopping cart and NOT the promotion. In the instructions for these boxes it says check the box if this applies to a specific item, however there is NO box for that option. So if I want a promotion that is Save 50% off xyz product, limit 5; there is no way to do that. If I put max qty to 5, the customer can only buy 5 things on my website period. WHY would I want to not sell MORE of other…

                                          1 vote
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                                            0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
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