Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. phone order

    When placing a phone order and adding an item, to page is forwarded otthe review tab. I would prefer it stays on the Item tab to allow you add another item. Currently the process is add item>review> (Now I have to click back on the item tab to add another item)

    101 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. USPS Flat Rate mailing options

    The USPS offers a variety of Priority Mail Flat Rate Box options (Large, Medium, Small, DVD, & Video). However 3DCart currently only has one USPS Priority Mail Flat Rate Box shipping option in the shipping methods. This one Priority Mail Flat Rate Box defaults to the large box. Setting the box size or weight in the product options has no effect on the rate that is looked up.

    Need to add additional USPS Priority Mail Flat Rate Box options to the shipping methods.

    100 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    21 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →

    This has been added to the latest version 7.6.0

    Rather than a shipping method, USPS Flat Rate options are in actuality a combination of specific box sizes using USPS’ priority shipping method. Therefore, we have added Flat Rate Box sizes as selections in the “Predefined Boxes” section of the software. Please refer to the following KB article for information on using pre-defined boxes.

    https://support.3dcart.com/Knowledgebase/Article/View/548

  3. schedule price change

    More and more of our vendors restrict us to a minimum advertised price. Some vendors have promotional periods where we are allowed to sell at a lower price for specific dates.

    Rather than have us edit the price twice:
    Once at the moment the promotion period begins
    Then again changing it back at the moment the promotional period is over,

    I would rather we be able to set the duration of the promotional price once.

    EG have the product sell at normal price up to 8/31/15
    Then have it automatically switch to a promotional price on 9/1/15
    Then have it…

    83 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    We have two features which can accomplish this idea.

    First, there’s the Custom Sale Price Rules app.
    https://apps.3dcart.com/custom-sale-price-rules.html

    This add-on module allows you to schedule promotions for products based on an ID prefix. Basically, you create a rule where you specify the applicable product ID prefix, the percentage off, and a start and end date. When the script runs, it will mark the products as on Sale and lower the price to the percentage specified. And, since the product is marked as on sale, the “Sale” tag is displayed for them.

    The second option is a newer feature added to v9.1 where merchants on the Pro Plans (and higher) can schedule promotions. It doesn’t mark the products as on Sale, but it does let you schedule promotional discount for items ahead of time.

    https://support.3dcart.com/Knowledgebase/Article/View/931/10/can-i-schedule-promotions

  4. Store Credit Function

    Add a store credit function so if a customer has paid and then returned something, it shows to us and to them. Then, upon their next checkout, they have the option of using that credit. Gift certificates don't cut it.

    The added benefit is that the original order can still show a payment and a return. Integrate this with RMAs so the admin has the choice of issuing a store credit or a refund on the RMA screen.

    Finally, especially when selling wholesale, it's not unusual for certain customers to want to have a tab.

    82 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. I would love a button/click to be put into an abandoned cart order to change it into a phone order.

    There are times when after abandoning a cart, someone calls and wants to complete the order over the phone. Certain customizations are only allowed on phone orders so it would be great not to have to retype in all of the information like name address etc if it is already present in the abandoned cart.

    80 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. Adding product images (and thumbnails) more easily

    Currently, when using "Use images you already uploaded" and "select an image I already uploaded" you can only select one image at a time, select it and "update product." To add another image, you have to repeat the enitre process. It would be great to be able to select multiple images with one single update.

    79 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  7. Automatically Add Coupon To Cart via Query String URL Parameter

    Many if not most promotions these days (and 90% of mine for the past ten years) are handled via newsletter and social media links that direct a user to a landing page such as a product or category page on a website store. As such it is always easier for the customer to purchase directly from a link that automatically adds a coupon discount code to the cart (and obviously validates it first before doing so) by grabbing the code from the url query string and not relying or expecting the customer to also note down the coupon code and…

    72 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  8. New Paypal Checkout Experience

    Implement Paypal's new Express Checkout Experience - which provides checkout via a pop-up/overlay rather than redirecting to the Paypal site. Info: https://developer.paypal.com/webapps/developer/docs/classic/express-checkout/in-context/

    68 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Set Shipping Method & Handling per product

    Be able to set a shipping method per product. Be able to add a handling fee per item. For Instance, We have some items that have to go via freight and other that need to go USPS Flat Rate.

    64 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
  10. For Free Shipping- remove Alaska and Hawaii or make it a radio button to add them

    Most companies do not include free shipping to AK or HI yet the "Free Shipping" tab on 3dcart does include them. Make a tab for free shipping to the lower 48 and if you want to add AK or HI you can add them very easily- There is not a way to remove them.

    51 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →

    This has been added to the latest version 7.6.0

    In the store admin’s Shipping Settings area, you will see a new setting labeled “Exclude States”
    (under “free Shipping Settings”) that will allow you to select any States that will not be eligible for free shipping.

    Please refer to the following KB article for more details.

    https://support.3dcart.com/Knowledgebase/Article/View/162

  11. Create an app so we can manage our stores easily on smaller screens.

    It would be helpful to have an app that displays the back end information in small screen format.

    50 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Mobile Specific Requests  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to give a partial refund on returns

    Need to be able to give a partial refund on returned orders. Customers do not always return the entire order. Also shipping is not usually refunded. To have to go to authorize.net to create every refund is slow and inefficient. Our previous store software had this feature and it made doing refunds a breeze.

    48 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    completed  ·  Henry Suarez responded

    We currently have this capability available for merchants who are using Authorize.Net with the CIM module they offer.

    We are also looking to implement this type of feature with other payment gateways – as they become available.

  13. Adding to Waiting List for Products with Options

    Update the Add to Waiting List function so it works with product options. At the moment a product needs to be 0 stock in ALL its options before the Waiting List functions operates and a customer can Add To Waiting List. If a customer wants to add Vanilla ice cream to the Waiting List, we have to wait until all flavours of ice cream are out of stock!

    45 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. For free shipping module... remind the customer how far they are away from the free shipping

    It's hard to remind a customer beyond the first page of your free shipping policies so I need it so when they add an item for $20 to their cart... if my target free shipping level is $50... that it tells the customer when they add it to their cart that they are only $30 away from free shipping... I've seen it on other sites and it's VERY effective...

    43 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
  15. Would be great if the template frames were coded to correctly give search engines the meta data that they are requesting (www.schema.org).

    Meta data is different from meta tags, and is being used more often now to help search engines identify the key pieces of the information on a website, such as product name, price, availability, etc. Would be great if this was on "auto pilot" in 3dcart and webmasters did not have to do this manually inside the HTML frame.

    41 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
  16. Free shipping excluded from wholesale orders and other price levels

    We do a wholesale business as well as retail. While we offer free shipping on retail orders, we require our wholesale customers to pay for the shipping. There is no way to do this currently.

    41 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
  17. Rewards points for product options

    On the product listing pages, if you have the Rewards System enabled you see how many Rewards Points are awarded for a given product. Unfortunately, what is displayed is for the base price only. If you use Advanced Options that change the price, the Rewards Points display is not updated even though the correct rewards points are given if the customer purchases the product.

    40 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Generic responses in the CRM system for repetitive questions.

    A drop down of generic responses (that the store owners write) to quickly answer questions that are commonly asked.

    40 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CRM & Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
  19. preorder app

    3dcart should look into a pre order app

    39 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  20. Implement Apple and Android Pay

    I just got an email from CyberSource who now supports Apple and Android pay. Being able to take payments with those would be great, especially on mobile when all a customer has to do is use their fingerprint and pay. I think it would make conversion rates soar.

    37 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

← Previous 1 3 4 5 6
  • Don't see your idea?

Feedback and Knowledge Base