Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. POS reports

    More reporting features to see end of day reports, refunds etc

    5 votes
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      1 comment  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →

      This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

      This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

      We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

      Thanks for the suggestion!

    • Please complete what you started!

      Ever since the new admin interface was introduced, the simplest task has turned into a treasure hunt. The forms are sloppily constructed and little to no thought has been put into designing them. What could easily fit onto a single screen has worn out the wheel on my mouse as I frantically scroll through meaningless empty space and bloated input spaces to find what I am looking for.

      Clicking on help within a form is often useless, as many of the features that are in the system have NO or poorly written Documentation. Features are being added with little thought…

      5 votes
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        This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

        This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

        We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

        Thanks for the suggestion!

      • Redeem Rewards Points for Cash Back

        On my current site, you have to set up gift certificates as a product in order for the customer to redeem points and take money off their NEXT purchase. Redeeming your points should be automatically completed at checkout without having to set up a gift certificate product. It makes it super complicated for the customer and it doesn't even apply to that purchase. It really needs to be simplified.

        5 votes
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          0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

          This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

          This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

          We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

          Thanks for the suggestion!

        • Offer "Always Stackable" coupons

          As it stands now in the promotion manager, if one coupon is marked "NON-Stackable", it cannot be combined with another coupon even if the other one is marked "Stackable". This makes sense, however it greatly limits our promotions.
          We offer free with purchase, no coupon required, offers, however if a customer also uses a coupon that is marked non-stackable, this offer is taken away :( . We would like customers to always get our freebies.
          Also, having the "Always Stackable" option, would allow for more sophisticated promotion combinations than the current On/OFF option.

          5 votes
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            0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

            This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

            This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

            We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

            Thanks for the suggestion!

          • Modifying categories is difficult in the new user panel

            Please give the feedback to the developers of the new user interface that changing, adding, modifying, etc, the categories in the new user interface is really a pain.

            The only thing that has become easier is changing their order at the same level.

            1. When you are moving or modifying a category that is several levels deep and hit back, it takes you back to the main category level and you have to navigate down over and over.

            2. You have to reload the main category page to get the expansion arrow to work after you back up. The down…

            5 votes
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              We’ll send you updates on this idea

              This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

              This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

              We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

              Thanks for the suggestion!

            • Under the Promotion Rules need to be able to add more than 4 products to (Applies if these Products are in the Basket)

              Under the Promotion Rules need to be able to add more than 4 products to (Applies if these Products are in the Basket)

              5 votes
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                3 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

                This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                Thanks for the suggestion!

              • Hide Category OPTION, when all products go out of stock for that category.

                I am started this new idea because I noticed that a previous idea similar to this was declined because it was presented as a "AUTO HIDE" recommendation. Based on the feedback I have seen from other 3DCart users on this issue, I believe an essential feature for those of us with larger inventories and lots of categories is to have an OPTION (not automatic) to "Hide" a category IF all of the products within that category go out of stock or are inactive / hidden. For me this is a critical feature as my inventory is so dynamic that there…

                5 votes
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                  This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                  This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                  We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                  Thanks for the suggestion!

                • SSL Self Service

                  Add a mechanism that allows merchants to generate a CSR and upload the signed SSL certificate themselves.

                  As something that is mandatory for an ecommerce business, 3dCart should make installation of SSL certificates as easy and friction-less as possible. It also should not cost a merchant anything additional to install an SSL certificate since, SSL certificates are mandatory and merchants already pay 3dCart monthly for hosting.

                  5 votes
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                    We’ll send you updates on this idea

                    This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                    This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                    We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                    Thanks for the suggestion!

                  • Ability to create return shipping labels.

                    Ability to create return shipping labels.
                    It is very time consuming to work through a carrier website to generate a mailing label for a customer that needs to return an item. Their customer information is already stored in 3dcart, which has to be copied and pasted or typed out fresh at the carriers site to make the label.

                    5 votes
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                      1 comment  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →

                      This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                      This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                      We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                      Thanks for the suggestion!

                    • Carry Shipping Options Into Label Manager

                      Currently, the customer chooses their preferred shipping method in FedEx. That shipping method does not carry over to the label manager where we must choose the correct shipping method that the customer chose. For example, a customer chooses FedEx Home delivery as their shipping option. When the label manger is opened, the default FedEx Gound is selected and needs to be changed to FedEx Home. This should be carried over from the order details.

                      5 votes
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                        0 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →

                        This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                        This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                        We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                        Thanks for the suggestion!

                      • A button to "Clear Shopping Cart" in one click.

                        When a customer has several items in the cart, there is an "X" that can be clicked to delete that item in the cart, which is great. But there should be a button that can be clicked to clear the whole cart in one click.

                        4 votes
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                          This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                          This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                          We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                          Thanks for the suggestion!

                        • Incorrect message when product with coupon is removed from cart

                          If someone applies a coupon to a product...and then removes that product from the cart...then he gets a message INVALID COUPON, even though the coupon is completely valid. Very confusing to the customer, and not something that will encourage him to use coupons in the future. I think this is clearly a product defect, and am disappointed that 3dCart customer service was not interested in escalating this and getting it fixed.

                          4 votes
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                            0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

                            This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                            This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                            We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                            Thanks for the suggestion!

                          • Drag and Drop product sort

                            Instead of assigning numerical values to products, sorting them in a category, we should be able to drag and drop them, just like we can when sorting categories.

                            4 votes
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                              This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                              This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                              We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                              Thanks for the suggestion!

                            • Reward Points

                              Reward Points System modification. Please allow store owners to determine the amount of time or at which step in the ordering process that reward points are awarded to customers' accounts. We have had a few instances in which a customer places a large order and they receive the reward points before their order ships... Then they place a second order for free items and would like them added to their first order, which is not the intention of offering the reward program in the first place.

                              4 votes
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                                0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

                                This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                                This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                                We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                                Thanks for the suggestion!

                              • Inventory Control for Individual Items

                                We typically sell new products and do not need inventory control ... But occasionally have a few items that are used and need to list those with a limited quantity available ... This should be possible without having to have inventory control for every item ??

                                Surely there is a better solution than to update 1000's of items individually with an inventory count. This module needs to be like the "make an offer" module where it can be turned on or off inside of the individual item

                                4 votes
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                                  This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                                  This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                                  We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                                  Thanks for the suggestion!

                                • Retail Price and Product Options

                                  Sometimes, a product may have different prices for different options. However, the Retail Price of a product remain the same for every option. There may be cases when the selling price of the product with the chosen option being higher than the Retail Price. This doesn't make sense. Please improve this aspect.

                                  4 votes
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                                    This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                                    This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                                    We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                                    Thanks for the suggestion!

                                  • Allow customer to upload a photo with their reviews.

                                    Just allow my customers to easily send me a photo via the review feature instead of having to send me a separate email.

                                    Thanks.
                                    Shellie

                                    4 votes
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                                      This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                                      This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                                      We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                                      Thanks for the suggestion!

                                    • Affiliate Link Updates

                                      We would love affiliate links that people can post on their social media/emails etc. We hear from our customers that they aren't as interested in posting affiliate banners on their blogs as much as they are in sharing an affiliate link though social media and emails.

                                      4 votes
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                                        This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                                        This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                                        We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                                        Thanks for the suggestion!

                                      • Affiliate Link Updates

                                        Change the cookie time to less than 60 days for affiliate links. Amazon's cookie timeframe is only 24 hours. 60 days is far too long.

                                        4 votes
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                                          This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                                          This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                                          We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                                          Thanks for the suggestion!

                                        • Improvements to Email templates

                                          The best way to improve 3dCart would be to upgrade the design and content of the New Order emails sent out from the shopping cart. In particular, product option details could be presented in a more visually appealing and structured way. Right now, they appear haphazardly, with a lot of unnecessary duplication. Also, better integration with the PayPal emails, so that there is a corresponding unique ID number shared between the email sent by 3dCart and the email sent by PayPal. This would help our distributors more easily confirm that payment was received.

                                          4 votes
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                                            0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →

                                            This idea is being closed due to inactivity and lack of interest (number of supporters) on it.

                                            This is not intended to suggest that the idea isn’t good or valid, but only that it hasn’t garnered enough support to be considered at this time.

                                            We may revisit this idea at a later time though so it will be kept here in the uservoice forum for reference.

                                            Thanks for the suggestion!

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