How can we improve 3dcart?

I would love a button/click to be put into an abandoned cart order to change it into a phone order.

There are times when after abandoning a cart, someone calls and wants to complete the order over the phone. Certain customizations are only allowed on phone orders so it would be great not to have to retype in all of the information like name address etc if it is already present in the abandoned cart.

52 votes
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    RoseRose shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    5 comments

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      • Eric AcostaEric Acosta commented  ·   ·  Flag as inappropriate

        I second that emotion. Converting an abandoned order to a phone order should be a no-brainer. It should also be possible to convert an existing (unfulfilled) order into a phone order. It is not unusual for a customer to call and want to add to or change an existing order.

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