3dcart should allow the entry on decimals instead of just integers for the Lenght Width and Height fields.
All of our items require decimal points for these measurements.
I agree with the previous comments. I have the same problem. I can either let the order go through at an added cost to the customer (which they definitely complain about) or I can waste my time checking and changing each order.
Renee Petris commented
Currently 3dcart rounds the product dimensions in the shipping options section to the nearest integer. For thin/small products this makes a big difference.
If you enter a dimension that 0.5 inches or less, the value is changed to 0. A value of 0.6 inches is rounded to 1.
To use this for packaging purchase we need accurate dimensions. There is a big difference in packing ten 0.5 inch thick items vs. ten 1 inch thick items.
Why can't I put in measurements less than 1 inch in the dimensions section of the Shipping Options for a product?
I have been hosed on numerous shipping miscalculations because I can't enter measurements under 1 inch. Some of the products I sell are cake boxes that shipped flat (unassembled). I can only put in Length and Width, Height limits me to 0 inches or 1 inch and up. If someone orders 30 boxes, the height adds up, so I cant just put 0 because UPS recognizes that as nothing as far as dimensions go, but if I put 1 inch, then UPS thinks the box is 30 inches tall and tries to charge $200 for shipping which nobody would even continue their checkout with that quote.