Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

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  1. Promotion Manager: Ability to exclude a "category" for a promotion

    Instead of having to select all the categories you want a promotion to apply for, it would be nice to have a secondary box that allows you to select the categories you don't want it to apply for. This would really help as many of our customers have hundreds of categories, and selecting each one just to not allow a few categories takes forever. I know there is a workaround with excluding Manufacturers where you can create a new one and assign all those products to that, but it starts getting messy.

    75 votes
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    Open for Voting  ·  10 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Redeem Points During Checkout for a Dollar Amount Off

    The ability to redeem points during checkout for a dollar amount off. ie: 50 points = $1 off, 500 Points = $10 off, etc.

    The current system for redeeming points for gift certificates is too bulky and confusing for customers.

    This is a common feature among other shopping cart providers, and something that 3dcart is really lacking...

    59 votes
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    Open for Voting  ·  11 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Daily Deal / Group Deal automatic emails

    I'd like the system to send an automatic email to subscribers / customers whenever a new Daily Deal or Group Deal becomes active. The email template should be customizable and (obviously) include the product(s) featured in the deal.

    52 votes
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    3 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

    We’re happy to report that we have reviewed this idea and we feel that it would be a good addition to the 3dcart platform and be beneficial to many users. Therefore, we have decided to tentatively place the idea on our planning roadmap. We cannot yet say when it will be finalized and added to the store software, but we are definitely considering it for addition to the 3dcart suite of services and functions.

  4. Non-Stackable Error Message Needed

    When coupons are set to be non-stackable and someone tries to enter more than one, I think a error message should pop up stating that only one coupon is allowed per order. Right now people keep trying and then complain that the system doesn't work.

    42 votes
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    Open for Voting  ·  1 comment  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Feature to Allow BOGO Half Off Multiple Products or Entire Store in Promo Manager

    Right now you can only do BOGO half off with 1 item in store at a time or you can do 50% off entire cart.
    Competitors allow BOGO Half off where you purchase 1 regular priced item and receive 50% Promo on 2nd item of equal or lessor value.
    This is a very popular Retail Promo. Would love to be able to do this in my 3dcart store.
    Thank you,
    Lori

    36 votes
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    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Promotion exclusion list

    It would be very nice to have an exclusion list for individual products when creating a promotion. Currently you can only exclude an item by manufacturer, but sometimes it's nice to have a sale where only a few things are not included. Example, something that is already marked down or a specific manufacturers gift card that should not be discounted. This would also work nicely as a tool for free shipping coupons when you need to exclude a few items that would have to ship via freight truck.

    Thank you!!

    23 votes
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    Open for Voting  ·  4 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Fix promotion manager

    Fix the section under "Promotion Rules" titled "Applies if these Products are in the Basket". Right now if more than one product is selected there the entire promo won't work and acts the same as if there are 0 products selected there. Make it so that multiple products are there. For example if a customer buys item "A", "B" or "C" they get a free item "D". Right now I would have to set up three promotions to make this work. With a fix I could do it with one promotion.

    15 votes
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    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Place coupon codes at top level of Promotion Manager

    How about adding a column (or modifying "type") of the promotion manager for displaying respective coupon code, if one setup, or leave blank if just a promo (and no code needed). It would make it easier to see the coupon code assigned at the top level, instead of "editing" the promotion for that information.

    14 votes
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    Open for Voting  ·  1 comment  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 Improvements to the Affiliate Program

    The affiliate program has great potential. Currently, it does not equip nor inspire affiliates to engage customers. With three improvements, it can become a very powerful marketing tool.

    BACKGROUND: The affiliate link for sharing via text, email and social media is the portion of the website embed code between the quotation marks. For example, if the website embed code is <a href="https://shop.gonmf.com/?AffId=13"> the affiliate share code is https://shop.gonmf.com/?AffId=13.

    OPPORTUNITY: To equip and motivate a salesforce to aggressively sell by sharing the affiliate link via text, email, FB Messenger, Instagram, etc.

    PROBLEM: Many affiliates (sales people) don't know…

    14 votes
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    Open for Voting  ·  5 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Free shipping promo needs to calculate separate from other promos

    Right now, we have a "Free US Shipping" promo set for orders over $150. Sometimes, we do other promos, such as 20% off a certain category of products. When we do this, the free shipping applies to orders over $150 BEFORE the discount of the 20% off promo. So effectively, the customer gets free shipping but their total is only $120 after the discount.

    The free shipping should be calculated on the total AFTER other discounts.... not the subtotal.

    This really needs to get fixed as it makes us gun-shy about offering any promos at all.

    12 votes
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    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Simply Sales, Banners, set up/dismantling

    We need a one page set up for sales and banners, without going to various categories/pages to do the same thing over and over....One page with places to check where we want the banner/sale info. to show up....and One page to dismantle the sale/banner postings.

    11 votes
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    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Active multiple Group Deals at the same time.

    Active multiple Group Deals at the same time. Not limited to one group deal at a time.

    10 votes
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    Open for Voting  ·  1 comment  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Buy X and Get X Free

    The ability for wholesalers to offer a Buy X and Get X Free is crucial to their promotions and sales strategy. The current Buy 1 and Get 1 Free is too restrictive for wholesalers. This module also needs the ability to not restrict the product that can be chosen as the Free choice, or even better have the ability to chose several different products. As a wholesaler we may also offer Buy ANY 6 and Get ANY 2 Free. In ours (and many other) industries this happens very regularly, as there are many related products that can be purchased/used together,…

    9 votes
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    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  14. coupon

    Add an option for the promotion % off to be based on the list price. For example, on Feb 29th, we wanted to put everything in the store at 29% off the list price (so if our current price is 10% off of list price it would be the different between the 10 and 29% and if our current price is 30% off of list price, no additional discount would be applied).

    It is very typical in our industry to have discounts based on list price.

    We were able to run this same promotion on our other shopping card platform,…

    9 votes
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    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Limitations on "stackable" promotion coupon codes

    You guys really need to add an option in the Promotion Manager section, where we can limit the amount of promotions to be used at one time. I want customers to be able to "stack" promotions, but I also want to limit them, because they can easily get other "stackable" promotion codes from friends, etc.. and use those to stack as well to create an even greater discount. We are currently giving separate discount codes to individuals that are allowed to be stacked (up to 5 discount codes. and I only give them up to 5 codes maximum), but if…

    9 votes
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    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Auto Generated Coupon Code For Newsletter

    Generate a one time use coupon code for customers that signup to our newsletter. Include the code in the "Customer Registration - Customer" confirmation email the customer receives. These coupon codes will somehow need to be linked to a promotion.

    Creating static codes don't work! They go public too quick and people start using them without signing up to the newsletter.

    7 votes
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    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  17. option to make coupon codes and reward points NON-STACKABLE to products marked on sale

    If I make a product on sale (by going to product page and check marking the on sale box), customers should not be able to use a coupon code on the sale price to get additional savings. There should be an option to make the coupon code be off of the regular price, not the sale price.

    And in addition to that, if someone is part of the rewards program and they have earned enough points to redeem X% off their purchase, that X% should be based on the regular price and not any sale prices, OR ALLOW US TO…

    4 votes
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    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Coupon Code for New Users Only

    A coupon code that works only for new users, to engage new users with a really good offer. As the main platforms do (spotify, uber eats, etc).

    2 votes
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Promotion Manager - Discount Group

    When setting a promotion there is an option to select specific customer groups that it will apply to. We need the customer group option "none" (3dCart default) added along with all the other customer groups.

    We have customers in some groups that already receive big discounts of the list price, so they will not qualify for some promotions.

    We need the ability to allow certain groups including the group "none" to get certain promotions. Right now there is no way to use "none" and select other customer groups.

    Yes, you could set another promotion, but trying to create multiple marketing…

    2 votes
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    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  20. REST API - Add ability to update or clear the Promotion List for an Order

    We need to be able to update the PromotionList for an order using the REST API. We have been unsuccessful in updating an order's promotion (e.g., o.PromotionList[0].DiscountAmount = 0) or clearing out the list (o.PromotionList.Clear()).

    We need to update or clear out this list whenever the promotion no longer applies to an order (like if we remove items, etc.).

    Thank you

    1 vote
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
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