Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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If it doesn't exist, you can post your idea so others can support it.

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  • Hot ideas
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  • My feedback
  1. Improve the admin activity log

    For each order, we should be able to see a detailed log of everything that has happened with that order. Currently, we can only see the most recent person that updated it. For example, we'd like to see under Order 1234:
    Order placed - by customer - on 1/2/13 9:04am
    status changed to approved - by Susan - on 1/2/13 2:55pm
    status changed to in process - by Mike - on 1/3/13 4:55pm
    status changed to shipped - by John - on 1/3/13 6:55pm

    34 votes
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      We’re happy to report that we have reviewed this idea and we feel that it would be a good addition to the 3dcart platform and be beneficial to many users. Therefore, we have decided to tentatively place the idea on our planning roadmap. We cannot yet say when it will be finalized and added to the store software, but we are definitely considering it for addition to the 3dcart suite of services and functions.

    • Bring back the Graph that compared Last year's sales.

      We need the graph it used to show on the previous version on the Dashboard.

      27 votes
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      • Time stamps local, not Florida

        Friends, we need time stamps to reflect the date and time in the store owner's locality, not in Florida time. The time has come to stop kicking this can down the road.

        With more data being exchanged between apps and services, an accurate time stamp is critical to workflow and accuracy.

        I am 1 hour behind 3dcart time, and I need this time to be reflected in my time stamps, orders, payments, logs, and reports. File imports and exports are clunky because I have to adjust the time forward and backward to keep records accurate.

        This is a very simple…

        24 votes
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        • 23 votes
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          • Update the flash charts to HTML 5

            Charts in the admin are flash based and not viewable on iPad/iPhone or any other device without Flash. Please upgrade to HTML5.

            14 votes
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            • You made a super easy to use admin panel

              Feedback on the new admin panel

              you guys made a super easy to use intuitive admin panel look fancier, but much less easy to use with the latest update.

              I used to be able to see today's sales, last Month's sales, overall year's sales, last years sales on the admin panel without having to change anything. Now I see statistics for last 30 days, but I'd rather see last month vs this month. Now to see the statistics I want I have to change the paramters 4-5 times to get each of those numbers. Its cool to see the stats…

              13 votes
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              • Ability to page through not completed orders

                In the old system, I could use a page button to go to the next incomplete order, I would like that reactivated.

                12 votes
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                • Confirmation on "Void/Refund Transaction" click!

                  If you click the 'Details' link in an order there is a button named "Void/Refund Transaction". When you click this there is no further confirmation or anything, it just goes ahead and completely executes the refund! I found this out the hard way while exploring for options to partially refund shipping

                  11 votes
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                  • Store manager search bar SHOULD NOT BE EXACT PHRASE

                    When I am searching for a part in the store manager I don't want to have to write the exact phrase in order to find it. It should be a general search that pulls up items with the suggested words. This is getting even more cumbersome as we add more to our inventory.

                    8 votes
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                    • need different sale pricing

                      I have products that I have to use options to sale sample, 8oz, 16oz, and 5lb sizes. It would be covenant if I could put just one of the items on sale with out having to create a completely different item.
                      this could be done in the options--advance area.

                      7 votes
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                      • Why can I not "preview" a page when it's designed only for specific groups? Seems like if I'm signed in as an admin I should be able to view

                        Why can I not "preview" a page when it's designed only for specific groups? Seems like if I'm signed in as an admin I should be able to view ANY page without logging in as one of my customers to be able to see what they are seeing

                        3 votes
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                        • IP Details to a site that doesnt require validation / and limited in access

                          IP Details to a site that doesnt require validation / and limited in access.

                          Currently, if you click on 'View details' for an IP address, it points to http://whois.domaintools.com.
                          http://whois.domaintools.com is terrible place for this: Limited requests and constant validation required

                          Can you instead point to a site that provides the details instantly.
                          Sites like https://www.iplocation.net/ or www.whatismyipaddress.com, etc ..

                          2 votes
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                          • Import complete bad records

                            After import complete, you show "X Bad Records Found" but you do not provide any data as to what these bad records are. You should provide a link to the bad records so they can be addressed. :/

                            2 votes
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                            • File Upload Option When Submitting Ticket In The Admin

                              Add a file upload option when submitting a ticket to 3dCart from inside the admin. Right now we have to go to the support site. Annoying...

                              2 votes
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                              • Put HIDE and unhide on the PRODUCT LIST PAGE to save time and effort.

                                It is a gigantic waste of time to have to click the gear, wait for the dropdown, click on edit, go to HIDE to check or uncheck it and then save.

                                Just put the HIDE box next to each product on the product list. Bingo. Done on a split second.

                                2 votes
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                                • Allow Order Exports To Be Downloaded Immediately

                                  In versions 8.1 or below, we were able to select order download criteria and then download the csv file immediately. We download orders a few times an hour. We liked how that worked.

                                  In version 8.2, it puts the export in a queue and you have to wait a few minutes for the export to be available for download. When we need to get orders processed and shipped, minutes are valuable and we hate having them wasted like they are now in Version 8.2.

                                  1 vote
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                                  • Go back to instant export, please?

                                    I really do not like the new export. What used to take a few seconds now takes several minutes. Why? It makes sense that updates would improve, not make features less convenient.

                                    1 vote
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                                    • Print feature on website for tracking etc....

                                      On Volusion, you were able to print specific web pages as they are shown. With 3DCart, if you go to print out the tracking history to or even print any of the web pages themselves.... it is a bunch of gibberish... until you get to the data you need to print. Coincidentally if you select print on an invoice (from the browser -- not the "print invoice button.... what you see is what gets printed. Can you please make a feature that says print this page or make it so you can print a page that is showing exactly (or…

                                      1 vote
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                                      • Allow for batch download (or FTP) of email templates — or add a global style editor for email templates

                                        Needing to edit email templates one by one is archaic. A global styler that at minimum lets the user choose primary (secondary, too, would be nice) font family, font color, button color(s), and relevant background color(s) would be useful. Short of that, at minimum FTP access (or batch download) so at least HTML savvy clients can edit locally (global find-and-change regarding the above) would save developers, pro and non, a lot of time.

                                        1 vote
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                                        • VASTLY

                                          If I go to the nearly invisible manila folder, I have to use the dropdown to find my folder, then HUNT through to find the un-sequenced number of my image wasting vast amounts of time, select it and START ALL OVER. Leave me in the folder until I am finished with all 90 images. As it is you make me start over each time... that's 90 times for what should be 1. numerical oder 2. LEAVE ME IN THE FOLDER TILL I NEED TO LEAVE 3. Let me make my selection and continue working.

                                          1 vote
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