Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  • Hot ideas
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  1. Improve the admin activity log

    For each order, we should be able to see a detailed log of everything that has happened with that order. Currently, we can only see the most recent person that updated it. For example, we'd like to see under Order 1234:
    Order placed - by customer - on 1/2/13 9:04am
    status changed to approved - by Susan - on 1/2/13 2:55pm
    status changed to in process - by Mike - on 1/3/13 4:55pm
    status changed to shipped - by John - on 1/3/13 6:55pm

    32 votes
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      We’re happy to report that we have reviewed this idea and we feel that it would be a good addition to the 3dcart platform and be beneficial to many users. Therefore, we have decided to tentatively place the idea on our planning roadmap. We cannot yet say when it will be finalized and added to the store software, but we are definitely considering it for addition to the 3dcart suite of services and functions.

    • Bring back the Graph that compared Last year's sales.

      We need the graph it used to show on the previous version on the Dashboard.

      26 votes
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      • Time stamps local, not Florida

        Friends, we need time stamps to reflect the date and time in the store owner's locality, not in Florida time. The time has come to stop kicking this can down the road.

        With more data being exchanged between apps and services, an accurate time stamp is critical to workflow and accuracy.

        I am 1 hour behind 3dcart time, and I need this time to be reflected in my time stamps, orders, payments, logs, and reports. File imports and exports are clunky because I have to adjust the time forward and backward to keep records accurate.

        This is a very simple…

        24 votes
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        • 23 votes
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          • Update the flash charts to HTML 5

            Charts in the admin are flash based and not viewable on iPad/iPhone or any other device without Flash. Please upgrade to HTML5.

            14 votes
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            • You made a super easy to use admin panel

              Feedback on the new admin panel

              you guys made a super easy to use intuitive admin panel look fancier, but much less easy to use with the latest update.

              I used to be able to see today's sales, last Month's sales, overall year's sales, last years sales on the admin panel without having to change anything. Now I see statistics for last 30 days, but I'd rather see last month vs this month. Now to see the statistics I want I have to change the paramters 4-5 times to get each of those numbers. Its cool to see the stats…

              13 votes
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              • Ability to page through not completed orders

                In the old system, I could use a page button to go to the next incomplete order, I would like that reactivated.

                12 votes
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                • Confirmation on "Void/Refund Transaction" click!

                  If you click the 'Details' link in an order there is a button named "Void/Refund Transaction". When you click this there is no further confirmation or anything, it just goes ahead and completely executes the refund! I found this out the hard way while exploring for options to partially refund shipping

                  11 votes
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                  • Store manager search bar SHOULD NOT BE EXACT PHRASE

                    When I am searching for a part in the store manager I don't want to have to write the exact phrase in order to find it. It should be a general search that pulls up items with the suggested words. This is getting even more cumbersome as we add more to our inventory.

                    8 votes
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                    • need different sale pricing

                      I have products that I have to use options to sale sample, 8oz, 16oz, and 5lb sizes. It would be covenant if I could put just one of the items on sale with out having to create a completely different item.
                      this could be done in the options--advance area.

                      7 votes
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                      • Why can I not "preview" a page when it's designed only for specific groups? Seems like if I'm signed in as an admin I should be able to view

                        Why can I not "preview" a page when it's designed only for specific groups? Seems like if I'm signed in as an admin I should be able to view ANY page without logging in as one of my customers to be able to see what they are seeing

                        3 votes
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                        • Put HIDE and unhide on the PRODUCT LIST PAGE to save time and effort.

                          It is a gigantic waste of time to have to click the gear, wait for the dropdown, click on edit, go to HIDE to check or uncheck it and then save.

                          Just put the HIDE box next to each product on the product list. Bingo. Done on a split second.

                          2 votes
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                          • Allow for batch download (or FTP) of email templates — or add a global style editor for email templates

                            Needing to edit email templates one by one is archaic. A global styler that at minimum lets the user choose primary (secondary, too, would be nice) font family, font color, button color(s), and relevant background color(s) would be useful. Short of that, at minimum FTP access (or batch download) so at least HTML savvy clients can edit locally (global find-and-change regarding the above) would save developers, pro and non, a lot of time.

                            1 vote
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                            • VASTLY

                              If I go to the nearly invisible manila folder, I have to use the dropdown to find my folder, then HUNT through to find the un-sequenced number of my image wasting vast amounts of time, select it and START ALL OVER. Leave me in the folder until I am finished with all 90 images. As it is you make me start over each time... that's 90 times for what should be 1. numerical oder 2. LEAVE ME IN THE FOLDER TILL I NEED TO LEAVE 3. Let me make my selection and continue working.

                              1 vote
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                              • Return to Store Landing Page After Submitting an Order

                                Our store is set up to hide all items unless a user logs in. The downside to this is that after completing and submitting an order, instead of being returned to the web stores home page, they are automatically logged out and sent to the customer login screen. This means that customers who wish to place multiple orders have to log back in for each order. This is a common complaint and is negatively impacting the user experience.

                                1 vote
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                                • Two Suggestions: All pages editable (at min, sidebar + top nav checkboxes) via Admin

                                  ALL pages, including ones such as gc_view, should be editable via the Admin, at minimum allowing for a meta title (having the URL show in the tab is unacceptable in this day and age) + the ability to show/hide sidebars and the top nav, as is available on most of the pages in the system.

                                  Also, I'd like to see breadcrumbs as a checkbox item within the main Settings and/or the Content page-specific settings. Very annoying that it's excluded from any pages pulling from one of the common- folders (common-html5 or common-core). Perhaps this is a template issue (I'm using…

                                  1 vote
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                                  • File Upload Option When Submitting Ticket In The Admin

                                    Add a file upload option when submitting a ticket to 3dCart from inside the admin. Right now we have to go to the support site. Annoying...

                                    1 vote
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                                    • Add Reset Password Email to REST API

                                      Add a resetpasswordemail function that would send the customer the reset password email.

                                      1 vote
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                                      • Save button

                                        This is a backend (admin) function request. Please make the Save buttons "Smart". We waste a lot of time pressing the Save button again, just in case, being unsure whether or not work done had been saved. I encounter this situation all over the backend.

                                        If after hitting Save, the appearance of the Save button would change, i.e. become disabled, one would have a visual clue that nothing had changed since the last time Save was pressed. Then, as soon as you edit something (touch a key or click a box) that would require saving, the Save button should become…

                                        1 vote
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                                        • checkout questions

                                          It would be nice if created checkout questions could be toggled between enable/disable. Some checkout questions are used on a temp. basis like during a promotion. The way it is now, if a checkout question is removed, it disappears completely and needs to be re-created entirely if desired to be used again.

                                          1 vote
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