Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

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  1. Please add WYSIWYG to e-mails

    Please add a WYSIWYG to e-mails.
    Editing them is very confusing now.
    One advantage is the ability to see if certain tags are working, such as for images, links, etc., this is especially helpful since each e-mail has a different set of allowable tags and they are not published anywhere, so it comes down to guessing and trial and error.

    34 votes
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    Open for Voting  ·  2 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  2. Email a Packing List to Distributor

    My distributor (fulfillment provider) would like to be able to print an email to put in the box as the packing list. I'd like to see an option to enable auto-sending of an email to the Distributor that is a Packing List for each order. It must be suitable for the end customer and show price per item and not cost. (the current distributor fulfillment alert shows cost)

    29 votes
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    Open for Voting  ·  6 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  3. Preview all edited email templates

    When making changes to the email templates for "New", "Shipped" etc emails, I'd like to be able to click a "Preview" button to see the HTML email and make sure the changes are OK. This feature is present on "some" email templates, but there are still many that cannot be previewed.

    24 votes
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    Open for Voting  ·  1 comment  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can we have the store credit balance display on the order confirmation email and thank you pages?

    Several request are coming in to have the store credit balance display on the email order confirmation and the thank you pages.

    17 votes
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    Open for Voting  ·  2 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  5. Email templates

    When 3d updates the email templates it would be nice to preview the new template, not just the changes from the old template to the new template. AS a user who customizes my emails, I would want to see straight away what your standard new template looks like.

    2 votes
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    0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  6. SMTP With OAuth

    Integrate a SMTP program with OAuth for services like Gmail/GSuite or Microsoft to handle our store emails.

    1 vote
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    0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  7. Distibutor Item # and shipping cost in New Order - Distributor Email

    I need to send the distributor their item number in the new order email as well as the shipping cost for their shipment as calculated by 3dcart

    We can enter the MPN in the product listing but we need a way to include them in the email sent to the vendor in the new order email as well as the shipping cost so as to confirm their rate will not differ greatly from what was charged to the customer

    searched in the forums and see many people over the years asking for the variables to use to include this much…

    1 vote
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    0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  8. Improve the speed of the Email servers

    Th email service 3Dcart provided is soooooo slow. Things I do that require verfications and follow up often time out before we receive Emails.

    I'm forced to use Gmail to handling these types of requests then I'm forced later to go back and change the Email account associated with the respective website because I can't wait 10-15 and sometimes 20 minutes for this website to update the email accounts.

    As a business 100% online and the need to keep e-mail account associated with my businesses website for validity this delay - SUCKS!

    1 vote
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    0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  9. color change

    Be able to automatically change the color (css) in emails in one click - not have to go to each email and change it.

    1 vote
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    Open for Voting  ·  0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
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