Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. Email a Packing List to Distributor

    My distributor (fulfillment provider) would like to be able to print an email to put in the box as the packing list. I'd like to see an option to enable auto-sending of an email to the Distributor that is a Packing List for each order. It must be suitable for the end customer and show price per item and not cost. (the current distributor fulfillment alert shows cost)

    26 votes
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      5 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
    • Please add WYSIWYG to e-mails

      Please add a WYSIWYG to e-mails.
      Editing them is very confusing now.
      One advantage is the ability to see if certain tags are working, such as for images, links, etc., this is especially helpful since each e-mail has a different set of allowable tags and they are not published anywhere, so it comes down to guessing and trial and error.

      23 votes
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        0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
      • Preview all edited email templates

        When making changes to the email templates for "New", "Shipped" etc emails, I'd like to be able to click a "Preview" button to see the HTML email and make sure the changes are OK. This feature is present on "some" email templates, but there are still many that cannot be previewed.

        19 votes
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          1 comment  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
        • Enable the logo image in store emails to be a hyperlink to the store website.

          Enable the logo image in store emails to be a hyperlink to the store website. Also have a way to insert a hyperlink common to all store emails from a centralized store setting, similar to Store Logo and Invoice Logo.

          18 votes
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            0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
          • Can we have the store credit balance display on the order confirmation email and thank you pages?

            Several request are coming in to have the store credit balance display on the email order confirmation and the thank you pages.

            7 votes
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              1 comment  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
            • Email invoice feature

              When an order is shipped, instead of printing an invoice I would like the ability to email an invoice directly from the admin area.

              2 votes
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                0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
              • Display 4 decimal places on Invoice and Confirmation

                Our customers are having trouble during audits with their accountants and IRS audits when our invoices display only two decimal places. i.e. its shows .01 per unit when it should be .0189 x 1,500 pcs. This is a major problem and an easy fix in the report.

                1 vote
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                  0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
                • edit customer email prior to send

                  It would be helpful when sending a Customer Email to a Not Completed order, to have the ability to edit the message to personalize the conversation. Example, why their credit card failed or offer an alternative product.

                  1 vote
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                    0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
                  • New Order Distributor Email Item list

                    As the New Order Distributor Email is essentially a Purchase Order to a distributor, the items listed should be identified by the Manufacturers Part Number (MPN), not the SKU number. More often than not, the two numbers are different. My distributors all have their own MPNs that have nothing to do with my SKUs. I mean, you've given us an MPN field in the product database. Lets use it. Please. I just learned today that the MPN is not even available as a variable, so I can't go into the HTML and fix it myself. Really? Has no one ever…

                    1 vote
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                      0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
                    • New Order Distributor Email

                      It is essential to fix several issues with the Distributor Email. This is a Purchase Order. It appears to be identified as such in the subject of the email message according to the distributor I spoke with, but inside the body of the Distributor Email it refers to the Order Invoice Number. This is wrong. The Order Invoice Number has nothing to do with the Purchase Order Number. Another user once requested that Reply To: addresses should be different from the general store email address. I agree wholeheartedly. In fact, the From: and Reply: email addresses should be user definable…

                      1 vote
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                        0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
                      • Distributor PO

                        Presently, the Distributor PO uses the store product SKU to identify the product when it should actually be the MPN (manufacturers product number). Isn't that the purpose of the MPN? I was shocked when I noticed that. What's up with that? Do I have to go into the email template and change it myself? It should be the MPN by default, please.

                        1 vote
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                          1 comment  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
                        • edit customer email prior to send

                          It would be helpful when sending a Customer Email to a Not Completed order, to have the ability to edit the message to personalize the conversation. Example, why their credit card failed or offer an alternative product.

                          0 votes
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                            0 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
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