Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

How can we improve 3dcart?

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  1. POS App for Android, not just iPad

    Please please please make your POS App for Android as well as iPad. We have sales reps out in the field whom I would LOVE to be able to use the app but there is no way I'm shelling out that much extra money to supply them all with iProducts. Seriously guys, more than 50% of the world uses Android over Apple. Just from a sales standpoint you would be losing out on a ton of upsells.

    27 votes
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      6 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
    • POS need ability to apply a discount at item level vs. total ticket

      We offer "special" discounts for specific items which will be on the same ticket as items that are not eligible for discount.

      22 votes
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        2 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
      • With the new pos system; have the capability to have different products online and offline (for B&M stores))

        With the new POS app; have the capability to have different products online and offline (for B&M stores) We have an online 3dcart and a brick and mortar store. We need to integrate our two inventories into one but don't want some products we sell in the B&M to be online.

        19 votes
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          2 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
        • POS Scanner

          Your advertisements for POS show a Barcode Scanner, you should really consider adding that as a feature. Your new POS app appears to have been released perhaps a little early.

          19 votes
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            0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
          • POS Option to Enable or Disable Products

            POS Option to Enable or Disable Products

            14 votes
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              0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
            • pos

              This needs to be able to hold multiple registers I can only get 2 to connect right now and I have multiple locations I'm at when I'm selling event apparel and gear in different states on the same date.

              14 votes
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                3 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
              • POS needs "Categories" many stores have 1,000s of items

                We have 2500+ on our 3dcartstore (website) organized into Categories. Synch to POS needs to include "Categories".

                13 votes
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                  0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                • Better Options Interface

                  It would be very helpful for products with multiple options (scent, size, etc.) to display drop-down menus and other option selectors when adding the product to the cart. In an ideal world, our store staff would be able to add a product to the POS cart using the regular (not advanced) options that are visible on website product pages, using the same input method that is used on the website product page.

                  The current options interface is unusable to us because the name of the advanced option is so truncated when adding a product to the cart. It's inconvenient that…

                  12 votes
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                    0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                  • POS App For Future Orders

                    When I first saw this app I was excited, but after going back and forth multiple weeks with tech support to be able to log into it, I am disappointed in the features. I was expecting my staff to us it to take orders, not just log payments.

                    I would like the ability to capture order details on simple, easy to use screens, so once it was imported into my shopping cart, I could open it in the New queue and process it like an online order. I would need to be able to capture the options for the items…

                    11 votes
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                      0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                    • splitting payments. Accepting 2 cards for total sale amount.

                      Some customers want to use 2 cards as to transact. this would help.

                      else we need to create 2 orders

                      10 votes
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                        0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                      • customer wants to use POS App at multiple stations, simultaneously. Like having 2 or 3 cash registers

                        customer wants to use POS App at multiple stations, simultaneously. Like having 2 or 3 cash registers

                        10 votes
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                          0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                        • POS needs to support bulk discounts, 3 decimals, & promotions

                          The POS system should support the same features that our online store has. Specifically it should support promotions, bulk discounts and 3 decimals places. Without these features it is useless for our retail location.

                          9 votes
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                            0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                          • Update the POS App to allow more than one device.

                            Update the app to support more than one device. It is very limiting with only one device allowed. I am going to have to move to a different storeunless I find a POS app that I can run with 3dCart that handles mutiple devices.

                            8 votes
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                              0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                            • POS APP

                              I currently sell online only however I have been contemplating a physical location. I love that 3dcart has an intergrated POS system however there are some features that need to be added to function in a retail environment. I have worked in retail for over 25 years and most of the below features are features I currently utilize in a traditional retail store settting:

                              1) Since 3dcart has an intergrated POS system allowing coupon codes generated online to also be used instore would be ideal.

                              2) Allowing the pos app to be able to discount individual lines on a sale…

                              4 votes
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                                0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                              • Can you add a second tax setting for Canadians who use your POS

                                We need to have the ability to have 2 tax settings in the POS, not just non-taxable and taxable. For example, in Canada we have GST and PST and some are only charged GST. Some items we sell we only charge 5% tax and some items have the full 12% tax. We are unable to change between 2 amounts per item.

                                3 votes
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                                  0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                                • Coupons, Single Item Discount, Tax Exemption, etc.

                                  I know the development team works very ******* these things, but there are a few things I find are blatantly missed that need to be addressed for the POS app to work in a retail scenario.

                                  First, there NEEDS to be single item discounts. When you run it through the website, you have lots of time to calculate the amount off, or even set up a coupon to do it automatically, but when is a customer is standing two feet away as you hurriedly try to calculate the amount off their order from individual promotions on a piece of paper,…

                                  2 votes
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                                    1 comment  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Turn off sales for phone orders while placing order

                                    30% of our business is phone orders. We chose 3dcart because it had the most intuitive, easy to navigate phone order system. Only one big issue. We often did "Internet Only" Sales on Volusion that gave us the ability to charge regular pricing for phone orders and the promotion or "sales" pricing to internet orders. It would be great to be able to check a box in the phone order screen to "disable" the sale for that particular order. Thank you.

                                    1 vote
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                                      0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                                    • POS app - real time price editing

                                      The POS app is very limited and frustrating to say the least. A HUGE improvement would be to allow real-time price editing on products. There are many reasons why a product would need a price edited at check-out. The only way to do this currently is to add a custom item, which then doesn't sync with inventory, so it defeats the purpose anyways. You can have the SKU sync the products but still allow real-time editing in the POS App.

                                      Another change would be to allow a discount to be applied to 1 or more items (and not necessarily the…

                                      1 vote
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                                        0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
                                      • sales tax toggle on/off for POS

                                        If we can toggle this on/off for the order total as some customers are tax exempt

                                        1 vote
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                                          0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
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