Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

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  1. Add Feature to Allow BOGO Half Off Multiple Products or Entire Store in Promo Manager

    Right now you can only do BOGO half off with 1 item in store at a time or you can do 50% off entire cart.
    Competitors allow BOGO Half off where you purchase 1 regular priced item and receive 50% Promo on 2nd item of equal or lessor value.
    This is a very popular Retail Promo. Would love to be able to do this in my 3dcart store.
    Thank you,
    Lori

    36 votes
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    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Affiliate Commission Calculation

    The affiliate commission is currently calculated on the gross subtotal, prior to any discounts that may be used. The same problem was identified as a fix in v6 for the Customer reward points module, and being that this is the same logical flow, this should also be corrected ASAP. Affiliate commission should only be based on the net order (prior to shipping & tax) and after any applicable discounts used. If a customer's subtotal is $100 and they have a 20% discount coupon, the affiliate commission should be based on $80, not $100, as is currently calculated.

    36 votes
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  3. Time stamps local, not Florida

    Friends, we need time stamps to reflect the date and time in the store owner's locality, not in Florida time. The time has come to stop kicking this can down the road.

    With more data being exchanged between apps and services, an accurate time stamp is critical to workflow and accuracy.

    I am 1 hour behind 3dcart time, and I need this time to be reflected in my time stamps, orders, payments, logs, and reports. File imports and exports are clunky because I have to adjust the time forward and backward to keep records accurate.

    This is a very simple…

    34 votes
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  4. Please integrate with Quickbooks online

    Integrate with Quickbooks Online version

    34 votes
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    Open for Voting  ·  3 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please add WYSIWYG to e-mails

    Please add a WYSIWYG to e-mails.
    Editing them is very confusing now.
    One advantage is the ability to see if certain tags are working, such as for images, links, etc., this is especially helpful since each e-mail has a different set of allowable tags and they are not published anywhere, so it comes down to guessing and trial and error.

    33 votes
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    Open for Voting  ·  2 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  6. Amazon listing, not FBA, exporting items to Amazon sellers account

    I see 3dcart has the fulfillment by Amazon option (FBA) but how about an option to just list my inventory on Amazon? When it sells I can ship it from my warehouse. I have about 12K products and don't want to send them all to Amazon to have them fulfill the orders.
    I am currently selling on Amazon but listing the items individually and keeping up with the stock quantities is cumbersome.

    Volusion already has this option "Seamlessly sell on Amazon, the world's largest online retailer, and get your products in front of millions of Amazon shoppers right from your…

    32 votes
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    Open for Voting  ·  1 comment  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
  7. Inventory Stock counts and 3rd party selling sites

    I sell on 3Dcart, eBay and Amazon, yet when I review the inventory page on 3Dcart there is one field: "Stock Level" with nothing under it, the next is "Stock" and it says I have zero when in fact I do, but it's all over at eBay and well there is no eBay or Amazon field. However, when I look at the item in the products page there is a provided count for eBay. Since the fields for Quantity are designed for a count of a trillion items there would be room to fit these additional inventory location if you…

    31 votes
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  8. splitting payments. Accepting 2 cards for total sale amount.

    Some customers want to use 2 cards as to transact. this would help.

    else we need to create 2 orders

    31 votes
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    Open for Voting  ·  3 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
  9. We need to set minimum order quantities by customer group and or price level

    We sell products to Retail and Wholesale customers. We need to be able to set minimum order quantities for Wholesale customers and or their distinct price level. The problem with 3dcart now is that if we set a minimum quantity, that quantity is set for all customers. We can't have our retail customers forced to buy in wholesale quantities (for example 12 units). If this feature could be added to customer groups or by price level that would be amazing.

    Please call me at 855-276-6277 ext.50 if you need further explanation.

    31 votes
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  10. Buy Button for use in Pinterest and Facebook posts.

    I was reading that Shopify stores now has buy buttons which allow customers to purchase a product without leaving the site - can 3dcart do that as well?

    31 votes
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    Open for Voting  ·  4 comments  ·  SEO, Blog & Social Media Requests  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add "Continue Shopping Action" = LAST CATEGORY PAGE VISITED

    Please add a "Continue Shopping Action" option to go to the LAST CATEGORY PAGE VISITED

    Put yourself in the shoes of the user and imagine what this is iike:

    1. You are on page 6 of an 8 page category right before adding an item to the cart. 
    
    

    2. You add the item to cart and are taken to the View Cart Screen

    3. From View Cart, you click the "Continue Shopping" button, and land on the first page of the 8 page category instead of page 6 where you were.

    4. Now you have to scroll through five pages…

    31 votes
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  12. complete endicia integration

    The basic endicia integration is a tantalizing start, however it is missing:
    International integration (only canada is currently available)
    How to add insurance?
    How to add Signature Confirmation?
    How to use all of USPS package choices such as Regional Flat Rate A, B, & C boxes/rates?

    These questions are also posted in the forums:
    http://forums.3dcart.com/general-configuration-questions/5620-endicia-integration.html
    http://forums.3dcart.com/general-configuration-questions/5616-full-endicia-integration.html

    31 votes
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    Open for Voting  ·  6 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
  13. Inventory Control: Allow Waiting List to be offered along with Backorder

    We offer backorders and customers use that a lot. However some customers are hesitant, and also offering a waiting list will greatly increase return customers and sales.
    We use the Waiting List on some specific items, like Seasonal items and it works great, however on the majority, allowing backorders is a must. Unfortunately, now backorder and Waiting List are mutually exclusive.

    30 votes
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  14. POS need ability to apply a discount at item level vs. total ticket

    We offer "special" discounts for specific items which will be on the same ticket as items that are not eligible for discount.

    29 votes
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    Open for Voting  ·  2 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add FedEx One Rate to Shipping Methods

    FedEx One Rate is a tremendous value for online retailers, lots of companies that we know are moving to it. The rates are low and include free packaging. It's the number one method we want to use for shipping, yet it's not in your system.

    29 votes
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    Open for Voting  ·  6 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
  16. Saved Credit Card on Phone Orders

    Currently, if a customer has a saved credit card on their account, it cannot be used as a payment method on the phone order page. It would be very useful to have it available.

    28 votes
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  17. Sort CRM's by "Last Action Date" not just "Opened Date" to better organize the CRM list.

    The Ticket / CRM list should be sorted by the date of last action (reply) not by when the ticket was opened. It makes it more disorganized and you can have old tickets with new replies not on the first page.

    28 votes
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    Open for Voting  ·  0 comments  ·  CRM & Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
  18. Email a Packing List to Distributor

    My distributor (fulfillment provider) would like to be able to print an email to put in the box as the packing list. I'd like to see an option to enable auto-sending of an email to the Distributor that is a Packing List for each order. It must be suitable for the end customer and show price per item and not cost. (the current distributor fulfillment alert shows cost)

    28 votes
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    Open for Voting  ·  5 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  19. COMPANY NAMES need to be posted on orders list not just customer names!!

    I am very disappointed that this feature is still not available!! I sell primarily WHOLESALE customers, and when I look at the list of all of my orders, I want to be able to see the name of the store/company, not the name of the buyer, since that might change at any time. PLEASE add this!!!

    thank you!

    27 votes
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  20. With the new pos system; have the capability to have different products online and offline (for B&M stores))

    With the new POS app; have the capability to have different products online and offline (for B&M stores) We have an online 3dcart and a brick and mortar store. We need to integrate our two inventories into one but don't want some products we sell in the B&M to be online.

    26 votes
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    Open for Voting  ·  2 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
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