Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

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  1. Customer email notification when product is delivered.

    Some carts now email customers when there order is delivered. I find this helpful myself when waiting for something I ordered.

    1 vote
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  2. Add a picture of a check to your echeck gateway modules..., not everyone knows where a routing number goes, let alone what a routing is.

    its not so much an idea, its more just curtesy to customers that may have a difficult time checking out

    1 vote
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  3. Urgent! Please add in MOLPay payment gateway

    Hi, please integrate MOLpay one of the largest payment gateways in Southeast Asia. It benefits business owner doing business in Southeast Asia.

    1 vote
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    0 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
  4. Enahnced Zapier Integration

    The addition of functions that allows the use of Zapier when new orders are entered or changed is a step in the right direction, but to really add superpowers to the 3dCart/Zapier link, the ability to modify existing orders, customers and products needs to be added.

    This does not need to be comprehensive. Just some basic things like the ability to change the status of an order, change the group that a customer belongs to, or update the current stock of a product.

    1 vote
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    0 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
  5. Get rid of the Product Keywords box and make the Short Description box larger with multiple lines.

    Almost all search engines ignore the Keyword tag, so why bother with it? Instead, remove that field and make the Short Description field larger.

    1 vote
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  6. add coupon code to buy button

    please make it possible to imbed a coupon code in the Buy Button so it auto applies it when I have buy button set to Checkout

    1 vote
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  7. Search RMA by order number

    I saw to this idea was closed, But it is really needed. Dealing with returns is already painful, please don't make it even more. I don't like to compare but why not doing so when in other platform this is a normal thing?
    Please reconsider it.
    Thank you,
    Joe

    1 vote
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  8. line numbers

    PLEASE, PLEASE, PLEASE .... add line numbers to the code view of admin editor for when working with CSS files.

    It's incredibly inconvenient to make customizations when one cant locate specific parts of a large file.

    1 vote
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    0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
  9. Save Information Already Added When Required Option Isn't Selected

    When we make an option required before a customer can add the item to the pallet, if that option doesn't have a selection when they click the button to add it to the pallet, they go to an error page. After they go back to the page to fix the error, all the information that they added before is gone and it has to be all retyped. We need a way to save the information that is entered when the "Add to Pallet" error is triggered.

    1 vote
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  10. Need to separate sales tax from total sent to PayPal...

    When 3D cart sends total to PayPal, it combines item total with sales tax but keeps flat rate shipping separate... PayPal thinks this amount (item total + tax) is item total, adds the shipping then charges tax on entire amount.. thus causing customer to pay sales tax on the sales tax calculated at 3dcart... this should not be... i also use credit card processor (authorize.net) and this is not an issue.. only when 3dcart sends total to paypal... i could turn off sales tax at paypal but then the accounting will not match as this would cause PP to report…

    1 vote
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  11. Ability to add response to blog comments from the admin portal

    It would be nice to have the ability to respond to blog comments through the admin portal. Currently, you can only approve a blog comment on the admin side. To post a reply, you have to post another comment from the front end, which then, in turn, has to be approved from the back side. You could mimic that same functionally as the Produce Questions and Answers module, which we use and works well.

    1 vote
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    0 comments  ·  SEO, Blog & Social Media Requests  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make CRM window larger and add WYSIWYG when choosing from saved replies.

    The window modal that pops up for insert saved replies in the CRM is super small, Make it larger and adding WYSIWYG would be cool also. Everytime i contact support they never have any held they just say this will cost money and for us to contact sale. I mean don't they want to make there customers happy wit the service we are paying for. IDK...

    1 vote
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    0 comments  ·  CRM & Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
  13. Mailing list

    Please add a option to where i can determine via customer list the difference between a customer that has made a purchase and visitor that has signed up for mailing list. Better system to determining a subscriber (which is only available to customer that place a order and mailing list ( is available on all pages)

    1 vote
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  14. Want list feature has a flaw...

    I offer a product in a variety of colors, when the customer uses the want list feature they are allowed to indicate they want a select color....

    However, when the website updates to send out back in stock messages it completely ignores the color choice and will send the customer a notification something is back in stock..

    The process annoys the customer as they are expecting this based on a color choice only!

    1 vote
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    0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make an option so you can put a product in a subcategory and it will also be shown in all the higher level categories in it's category path

    For uploading products via spreadsheets, please make an option so you can put a product in a subcategory and it will also be shown in all the higher level categories in it's category path

    Example: When preparing a CSV file for uploading, if you have Parent Category A, and subcatagory A/1, and sub-subcategory A/1/a, currently you have to list all three categories (A) and (A/1) and (A/1/a) in the spreedsheet cell for the product to show in all three on the website.

    It would be nice if you put the product in only category (A/1/a) and then an have an…

    1 vote
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  16. New idea

    Can you please provide a method of accounting for an exchanged item within an exchange RMA?

    When processing an exchange RMA, one should have the ability to finalize that transaction within the RMA screen, specifically since the ability to classify the RMA as an exchange already exists. Why give the user an option to classify if you're not going to give them the ability to account for the other part of the exchange.

    1 vote
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  17. Configure PayPal Pro to process partial payments

    Please configure PayPal Pro to allow processing of partial refunds.

    Currently, 3dcart requires sellers who want to do partial refunds to downgrade their PayPal services from PayPal Pro to PayFlow Link/Advanced, an antiquated system which soon will not be supported by PayPal.  A serious problem with using PayFlow Link/Advanced is that on mobile devices the format is funky -- the checkout screen is off-center and looks unprofessional. It gives the impression that the company with that checkout screen is less than professional.

    PayPal has told me that they do not know why 3dCart would have a problem using PayPal Pro…

    1 vote
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    0 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
  18. Core theme [description] code block

    [description] code block does not work with New Releases or Top Sellers on home.html
    It does work with the Featured Products section.

    This causes an inconsistent display of products in the Core Theme home page.

    Besides, why would you not want a description of the product.
    Sometimes people need more than a picture and will not click on a product just to get basic info.

    1 vote
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  19. REST API - Send Reset Password Email

    Add function to REST api that would send a customer a reset password email. Same function as if it was done through the store front.

    1 vote
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  20. There was a change since Nov. '18, We changed the picture image on our header, and now can't do the same task. Why?

    Header- We changed the logo in November, by using the "through text" icon and the arrows around our image to move and size the image. This is no longer possible. We are now stuck with a holiday image on our website.What happened?

    1 vote
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    0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
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