Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

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  1. Order search should index all order fields

    It's difficult to find orders via search since all of the fields aren't indexed. Example, we searched for an order by the shipping name (billing name was different). Nothing showed? Search function seems incomplete if not indexing all fields. Or make the limitations obvious in the search box since this can result in companies thinking an order wasn't placed if search comes up with nothing when searching for names.

    1 vote
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  2. remove sales tax on completed orders

    It would be great to be able to remove the sales tax on an order once it is completed, just like you can for shipping. Customers provide their information after the order is placed and there is no way to remove it.

    1 vote
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  3. Adding an adjustable inventory column on the Wait List page

    It would be very convenient right on the Wait List page to adjust the inventory right there on that page instead of going into each individual product or going to the inventory page, searching for that item that was "out of stock", changing the quantity, then having to go back to the Wait List page and email customers that a particular item or items are back in stock and ready to order. Do all that on one Wait List page.

    1 vote
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  4. The links of the Orders should have the option to open in a new tab.

    The links of the Orders should have the option to open in a new tab.

    1 vote
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  5. Have a reference guide for each permission if somebody would like to customize their permissions.

    We are trying to work on a small maintenance project within our cart, and want to go through and determine which permissions are really needed by the different departments. We are not sure what some permissions are, or why they are there.

    1 vote
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  6. The use of GIT over FTP/Filezilla

    So FTP and especially Filezilla is an outdated, horrible to use and a security nightmare. No web developer worth their grain of salt would advocate using it and I'm surprised 3dcart doesn't have any support for GIT.

    1 vote
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  7. Add back pagination to the top of the list pages.

    The newest "upgrade" removed the option to go to the next page from the top of a list (such as when you have more than 150 items and need to go to the next page). Now you are only able to do this from the bottom of the list which is quite annoying after you've updated, saved, then were brought back to the top of the list.

    1 vote
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  8. Support reCAPTCHA v3

    Would like to see 3dCart support the latest version of reCAPTCHA which is v3 after it has been released from beta. Displaying an older captcha makes a website look outdated in this day and age of website hacks, security breaches, etc..

    https://developers.google.com/recaptcha/docs/v3

    1 vote
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  9. Dropimage: Make feature work exactly as dropdown function in product options

    Currently the dropimage function on listing page / options automatically selects the first option by default if no default option is selected. this creates a 'glitch' when selecting 'Required' on dropimage option, as when customer adds item to cart and does not look at or select the dropimage option the first option is selected by default..

    The std dropdown configuration does not make any selection by default - the option name is mirrored into field, and if option is designated as 'required' the system will give customer an error window instructing to select the 'required' option - dropimage does not…

    1 vote
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  10. Remove the mandatory sku under the information tab. No requirement, especially when you sell different items on same page

    Remove the sku requirement under the information tab. This was not required for 10 years and does not need to be required now. This posses a problem because it doesn't allow any edits on the information tab unless a character is placed in the sku field.

    Previously, You can use the "part #" field under the options field for all you part number needs, and it didnt matter what your part numbers were, and the sku field is not needed or required.

    For customers who have multiple skus that have different part numbers on the same page, this will not…

    1 vote
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  11. Allow Order Exports To Be Downloaded Immediately

    In versions 8.1 or below, we were able to select order download criteria and then download the csv file immediately. We download orders a few times an hour. We liked how that worked.

    In version 8.2, it puts the export in a queue and you have to wait a few minutes for the export to be available for download. When we need to get orders processed and shipped, minutes are valuable and we hate having them wasted like they are now in Version 8.2.

    1 vote
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  12. Order management screen to show ALL open orders

    Currently, in the order management screen, there are several tabs: new, hold, partial, processing, shipped, cancelled, unpaid, etc....
    When viewing orders, you can look at 1 tab at a time.

    We often have customers with multiple in-house orders. One order might be in "hold" because we are awaiting an item. Another order in new that was just placed. Another order in processing because we just put it in the shipping department.
    It would be so nice to see all OPEN orders up on the screen at one time. Open orders include any orders that are not shipped or cancelled. Open…

    1 vote
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  13. password

    Please restore the "Password" return value in the API response to GET 3dCartWebAPI/v1/CustomerGroups/{id}/Customers

    As of early June 2018, the value started returning as null rather than the hash. This breaks a 3rd-party integration of ours. According to your documentation, the field contains the database hash customers.pass. Your development team neither gave an explanation for this change nor a warning ahead of time.

    https://apirest.3dcart.com/Help/Api/GET-3dCartWebAPI-v1-CustomerGroups-id-Customers_limit_offset_email_firstname_lastname_country_state_city_phone_countonly_lastupdatestart_lastupdateend

    1 vote
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    0 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow billing of a card on file via API

    There is no way to trigger a charge to the card on file for a particular customer when an order is loaded in via the API. Ideally there would be a field that could be passed to the order on POST request (creation) that would allow the API client to request a charge against that customer for the contents of the order. Thanks for considering.

    1 vote
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  15. Allow changing of how the ship to is shown.

    We use 2dcart, ecc, and quickbooks. Our shipping department uses quickbooks and starship. Quickbooks (shipto) doesn't read country codes. So this messes up our shipping severly if someone doesn't catch it. I would like to be able to choose to have the country's spelled out instead of using the country code. I would assume other people may have this issue since you have a quickbooks integrator on your store.

    1 vote
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  16. Scheduling on Daily Deal

    I just paid our web developer to get the daily deal on our home page to fit correctly and it looks great! The bummer for us is that there is no way to schedule out Daily Deals for multiple days. I don't want to wake up at midnight every night to activate a new deal.... and I really don't want to worry about having to do this over the weekend. If it is a "Daily Deal"... I would love to have a way to not only schedule the time, but the date for each new deal so that it is…

    1 vote
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  17. Need ability to add Unit of Measure (UOM) to the item database.

    Need ability to add Unit of Measure (UOM) to the item database (i.e. EA, CS, BX, RL, PK etc...). This is very common for any database which holds/identifies product data.

    1 vote
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  18. Add a report for serial number/keys unused

    similar to an inventory report, but for digital products, serial number/keys used and remaining

    1 vote
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    1 comment  ·  Reporting Requests  ·  Flag idea as inappropriate…  ·  Admin →
  19. auto save when making changes

    If there isn't an auto-save feature built in when making changes / adding information to any part of the admin, can you please make it so that as we are asked if we want our work saved before being allowed to move on to another section and do something that will delete what we just did. Even if a save button appears / floats which will serve as a visual reference, this will help save the time / energy that comes from repeatedly hitting save and / or losing a lot of work that was just done.

    1 vote
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  20. Webp File Support

    Provide support of Webp image files

    1 vote
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    0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
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