Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

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  1. Converge Gateway Missing Refund Functionality

    The Elavon / Converge gateway isn't functioning for Refunds. Only tries to void transactions. This would fail most all the time unless a transaction is unsettled.

    Needs either ccreturn Or cccredit Converge API requests implemented.

    1 vote
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  2. Tool tip missing

    The Tool tip info is missing for 'Canonical URL' on the Products: SEO page:

    1 vote
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  3. image missing on backend

    The ‘Buy Button’ image/icon is missing on both the Product’s ‘Advanced’ and ‘Stats’ tab pages:

    1 vote
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  4. Improve Rewards for customers, Applied at checkout

    I was reviewing the rewards module. I see one potential drawback that you may want to address with the designers.

    When a customer earns rewards points. It will show in their account. But the most common questions you will get is; 'how do I redeem my rewards points.'

    There is no way for a customer to know this unless they actually have enough rewards points in their account and it shows up near the add to cart button. So you can imagine the number of phone calls and emails we will get from customers asking this question.

    Once enabled, I…

    1 vote
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    0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Coinpayments

    Hi! I want create conpayments payment on 3d cart. https://www.coinpayments.net/. is it possible?

    1 vote
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  6. add in customer list date of registration

    add in customer list date of registration

    1 vote
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  7. Time Stamp for NOTIFY feature

    Please create a Time Stamp feature that will give internal users an indication of when the last time " NOTIFY " was clicked and sent to customers.
    This will prevent other internal users from over sending notifications that may cause confusion additionally it will confirm to admin staff that the customer was NOTIFIED regarding the status of the order.

    1 vote
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  8. newsletter needs better/updated temples

    Please update the newsletter wizard. Its look/templates are very old and not modern. It would be great to have a page builder like mailchimp or wordpress has for emails but I know modularized code blocks are tough on 3dCart platform. Maybe you can just provide some newer looking email templates and more of them!

    Thanks

    1 vote
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    1 comment  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Prefer store-name.3dcartstores.com instead of appending -com

    I really think the new way of identifying the shared checkout url is unprofessional. Would look more consistent to have the store name used with out appending "-com". So would be store-name.3dcartstores.com instead of store-name-com.3dcartstores.com. Since this url is seen during checkout if using shared ssl.

    1 vote
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    0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
  10. Images: Why ask if you want to "Upload Product Images" twice? Get rid of the second click.

    Get rid of the second click when loading images. Why ask twice.

    1 vote
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    0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
  11. Order search should index all order fields

    It's difficult to find orders via search since all of the fields aren't indexed. Example, we searched for an order by the shipping name (billing name was different). Nothing showed? Search function seems incomplete if not indexing all fields. Or make the limitations obvious in the search box since this can result in companies thinking an order wasn't placed if search comes up with nothing when searching for names.

    1 vote
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  12. remove sales tax on completed orders

    It would be great to be able to remove the sales tax on an order once it is completed, just like you can for shipping. Customers provide their information after the order is placed and there is no way to remove it.

    1 vote
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  13. Adding an adjustable inventory column on the Wait List page

    It would be very convenient right on the Wait List page to adjust the inventory right there on that page instead of going into each individual product or going to the inventory page, searching for that item that was "out of stock", changing the quantity, then having to go back to the Wait List page and email customers that a particular item or items are back in stock and ready to order. Do all that on one Wait List page.

    1 vote
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  14. The links of the Orders should have the option to open in a new tab.

    The links of the Orders should have the option to open in a new tab.

    1 vote
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  15. Have a reference guide for each permission if somebody would like to customize their permissions.

    We are trying to work on a small maintenance project within our cart, and want to go through and determine which permissions are really needed by the different departments. We are not sure what some permissions are, or why they are there.

    1 vote
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  16. The use of GIT over FTP/Filezilla

    So FTP and especially Filezilla is an outdated, horrible to use and a security nightmare. No web developer worth their grain of salt would advocate using it and I'm surprised 3dcart doesn't have any support for GIT.

    1 vote
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  17. Add back pagination to the top of the list pages.

    The newest "upgrade" removed the option to go to the next page from the top of a list (such as when you have more than 150 items and need to go to the next page). Now you are only able to do this from the bottom of the list which is quite annoying after you've updated, saved, then were brought back to the top of the list.

    1 vote
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  18. Support reCAPTCHA v3

    Would like to see 3dCart support the latest version of reCAPTCHA which is v3 after it has been released from beta. Displaying an older captcha makes a website look outdated in this day and age of website hacks, security breaches, etc..

    https://developers.google.com/recaptcha/docs/v3

    1 vote
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  19. Remove the mandatory sku under the information tab. No requirement, especially when you sell different items on same page

    Remove the sku requirement under the information tab. This was not required for 10 years and does not need to be required now. This posses a problem because it doesn't allow any edits on the information tab unless a character is placed in the sku field.

    Previously, You can use the "part #" field under the options field for all you part number needs, and it didnt matter what your part numbers were, and the sku field is not needed or required.

    For customers who have multiple skus that have different part numbers on the same page, this will not…

    1 vote
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  20. password

    Please restore the "Password" return value in the API response to GET 3dCartWebAPI/v1/CustomerGroups/{id}/Customers

    As of early June 2018, the value started returning as null rather than the hash. This breaks a 3rd-party integration of ours. According to your documentation, the field contains the database hash customers.pass. Your development team neither gave an explanation for this change nor a warning ahead of time.

    https://apirest.3dcart.com/Help/Api/GET-3dCartWebAPI-v1-CustomerGroups-id-Customerslimitoffsetemailfirstnamelastnamecountrystatecityphonecountonlylastupdatestartlastupdateend

    1 vote
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    0 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
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