Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

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  1. Inventory Control: Allow Waiting List to be offered along with Backorder

    We offer backorders and customers use that a lot. However some customers are hesitant, and also offering a waiting list will greatly increase return customers and sales.
    We use the Waiting List on some specific items, like Seasonal items and it works great, however on the majority, allowing backorders is a must. Unfortunately, now backorder and Waiting List are mutually exclusive.

    28 votes
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  2. Add "Continue Shopping Action" = LAST CATEGORY PAGE VISITED

    Please add a "Continue Shopping Action" option to go to the LAST CATEGORY PAGE VISITED

    Put yourself in the shoes of the user and imagine what this is iike:

    1. You are on page 6 of an 8 page category right before adding an item to the cart. 
    
    

    2. You add the item to cart and are taken to the View Cart Screen

    3. From View Cart, you click the "Continue Shopping" button, and land on the first page of the 8 page category instead of page 6 where you were.

    4. Now you have to scroll through five pages…

    28 votes
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  3. We need to set minimum order quantities by customer group and or price level

    We sell products to Retail and Wholesale customers. We need to be able to set minimum order quantities for Wholesale customers and or their distinct price level. The problem with 3dcart now is that if we set a minimum quantity, that quantity is set for all customers. We can't have our retail customers forced to buy in wholesale quantities (for example 12 units). If this feature could be added to customer groups or by price level that would be amazing.

    Please call me at 855-276-6277 ext.50 if you need further explanation.

    27 votes
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  4. Saved Credit Card on Phone Orders

    Currently, if a customer has a saved credit card on their account, it cannot be used as a payment method on the phone order page. It would be very useful to have it available.

    27 votes
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  5. Email a Packing List to Distributor

    My distributor (fulfillment provider) would like to be able to print an email to put in the box as the packing list. I'd like to see an option to enable auto-sending of an email to the Distributor that is a Packing List for each order. It must be suitable for the end customer and show price per item and not cost. (the current distributor fulfillment alert shows cost)

    27 votes
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    5 comments  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  6. POS need ability to apply a discount at item level vs. total ticket

    We offer "special" discounts for specific items which will be on the same ticket as items that are not eligible for discount.

    26 votes
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    2 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
  7. Product Option Prices should factor in Customer Groups and Price Levels

    = = = The Problem = = =

    Product options with different prices and Customer Groups with different prices (by way of price levels) are not compatible.

    = = = Example = = =

    Customer Groups:
    * Retail - pay full product and option price.
    * Wholesale - pay 50% product and option price.

    Product and Option:
    * Plain shirt - $10
    * Plain shirt with artwork - +$5

    The desired pricing result is:
    Retail - $15.00 ($10 + $5)
    Wholesale - $7.50 ($10/2 + $5/2)

    Wholesale is the problem. This is how 3dcart presently calculates the wholesale price:

    *Wholesale…

    26 votes
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  8. Provide an Etsy integration

    Etsy is a large marketplace for handmade items and craft supplies. Provide an integration that allows posting of listings, retrieval of orders, posting of tracking numbers, automated post renewals, and closes listings when out of stock.

    26 votes
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    6 comments  ·  3rd Party Integration Requests  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sort CRM's by "Last Action Date" not just "Opened Date" to better organize the CRM list.

    The Ticket / CRM list should be sorted by the date of last action (reply) not by when the ticket was opened. It makes it more disorganized and you can have old tickets with new replies not on the first page.

    26 votes
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    0 comments  ·  CRM & Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
  10. Promotions to be announced automatically over Twitter/Facebook/Other social outletts

    When a promotion is started have it announced automatically to a Twitter account/Facebook page and other Social outlets. This will announce to our customer base that a promotion is happening and when it ends. If we could also have a "ending soon" notification that goes out in the final hour/hours (Configurable) that would be extremely helpful. Its a "set it and forget it" campaign manger for a promotion. Set it up to start, notify and end while not having to manually do that on the store. Super useful.

    25 votes
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    0 comments  ·  SEO, Blog & Social Media Requests  ·  Flag idea as inappropriate…  ·  Admin →
  11. Multiple Warehouse Feature needs Inventory control for each warehouse. Need to be able to split inventories between warehouses.

    I have 2 warehouses. The multiple warehouse feature has no inventory for each warehouse. This creates a huge inventory control problem.

    24 votes
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  12. Pay From An Invoice

    i could use a way to add a page where customers can pay from invoices i send them, either from an invoice number or just by the total. so like they can get the total from the invoice and come online and enter the amount in and be taken to the shopping cart to pay

    23 votes
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  13. Allow Split Payments

    Allow customers to split payments like most websites offer.

    Gives customers a better chance to purchase more expensive product.s

    23 votes
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  14. With the new pos system; have the capability to have different products online and offline (for B&M stores))

    With the new POS app; have the capability to have different products online and offline (for B&M stores) We have an online 3dcart and a brick and mortar store. We need to integrate our two inventories into one but don't want some products we sell in the B&M to be online.

    23 votes
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    2 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
  15. Preview all edited email templates

    When making changes to the email templates for "New", "Shipped" etc emails, I'd like to be able to click a "Preview" button to see the HTML email and make sure the changes are OK. This feature is present on "some" email templates, but there are still many that cannot be previewed.

    23 votes
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    1 comment  ·  Store Email Requests  ·  Flag idea as inappropriate…  ·  Admin →
  16. 22 votes
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  17. USPS Regional Flat Rate options

    USPS regional flat rate is frequently a significantly cheaper shipping option compared to regular priority mail flat rate options. Endicia supports regional rates in their software, but those rates are not integrated in 3dcart. Adding this feature would save a tremendous amount of money spent on shipping costs. Paying $8 instead of $16 for the same size and weight package is a lot of wasted of money. Preparing the shipping outside of 3dcart is a lot of wasted time.

    22 votes
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    4 comments  ·  Shipping Methods & Rates  ·  Flag idea as inappropriate…  ·  Admin →
  18. COMPANY NAMES need to be posted on orders list not just customer names!!

    I am very disappointed that this feature is still not available!! I sell primarily WHOLESALE customers, and when I look at the list of all of my orders, I want to be able to see the name of the store/company, not the name of the buyer, since that might change at any time. PLEASE add this!!!

    thank you!

    21 votes
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  19. Make Rewards program "fraud" proof

    In 3dcart, rewards are immediately posted to the customers account. If the customer is placing a fraudulent order (or if for any other reason the order needs to be cancelled or returned), the customer can immediate use the reward points.

    In our previous cart (volusion), we could define the reward points to be assigned on a certain number of days after shipping the order. Since our return window was 30 days, we set the reward points to be added to the customer account 45 days after the order shipped. Would love to see similar procautions implemented in the 3dcart reward…

    21 votes
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    1 comment  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →

    We are addressing this in an upcoming version of the software where reward points can be set to post to the customer’s record once the order goes into whichever status the merchant specifies.

    So for example, you can set the reward points to only apply after the orders are moved to shipped status – which presumably means that the processing of the order is complete and everything is fulfilled.

  20. Support Rich Pins on Pinterest

    Right now 3dcart generates Open Graph meta tags. The one for price (og:price) includes the currency sign as in "$99.95"

    Pinterest Rich Pin validator requires that the price be without the currency symbol as in "99.95"

    The addition of a meta tag as follows would allow us to use Rich Pins out of the box. In fact, I still can't get a workaround going because 3dcart tech support won't help me with it.

    Needed :

    <meta property="og:price:amount" content="99.95">

    where the 99.95 comes from the [price] variable (stripped of the currency sign).

    21 votes
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    4 comments  ·  SEO, Blog & Social Media Requests  ·  Flag idea as inappropriate…  ·  Admin →
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