Feature Requests

Thank you for submitting a suggestion to our uservoice portal. Before you continue please consider the following:

We try to make our software as full featured as possible for a wide range of users in order to help 3dcart merchants succeed in their respective businesses.

However, please understand that while your idea may be perfect for your individual business model, it may not work for all stores and situations. We’ve set up this feature request and suggestion portal for ideas that may be of a benefit to all users globally on 3dcart. Hence the voting system that is enabled on the portal.

With that being stated, please also understand that submitting an idea to this portal does not guarantee that the suggestion can or will be implemented globally on the service for all users. As a service, 3dcart has many facets where functionality is dictated by peripheral services and influences such as API connections to Shipping Carriers, contractual agreements and integration parameters with various payment gateway providers, database limitations and other factors that can affect the likelihood of a suggestion being implemented.

If a suggestion is declined, we will make every effort in our control to offer counter suggestions or alternatives to try, including 3rd party-partner services (browse through our App Store) or work arounds using the existing software as is.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. POS needs to support bulk discounts, 3 decimals, & promotions

    The POS system should support the same features that our online store has. Specifically it should support promotions, bulk discounts and 3 decimals places. Without these features it is useless for our retail location.

    13 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
  2. Product page Admin Notes

    This was declined due to lack of interest. I don't visit this section so didn't see it. I'll make mention of it on the forum as well. I've wanted this for a long time but figured it would be too hard for you to do.

    13 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. POS App For Future Orders

    When I first saw this app I was excited, but after going back and forth multiple weeks with tech support to be able to log into it, I am disappointed in the features. I was expecting my staff to us it to take orders, not just log payments.

    I would like the ability to capture order details on simple, easy to use screens, so once it was imported into my shopping cart, I could open it in the New queue and process it like an online order. I would need to be able to capture the options for the items…

    13 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  POS App  ·  Flag idea as inappropriate…  ·  Admin →
  4. Have the RMA module authorize a refund through the payment gateway

    As noted in the RMA tutorial documentation:
    Important: Any refunds will need to be done manually through your payment gateway/merchant account. 3dcart's RMA process only documents the return for tracking purposes but does not tie into the payment gateway in any way.

    You should code in the OPTION to have the RMA module access the payment gateway and issue the refund. Like when you close the RMA, a popup message says "would you like to refund the customer's payment?" and it should probably allow you to enter the amount to be refunded so you can deduct any restocking fees, etc.

    13 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. Internet Sales Tax

    With the Supreme Court case of South Dakota v. Wayfair, Inc. many states are now requiring the collection of sales tax on internet sales. In our particular case we have both wholesale and retail sales, but only have to collect taxes on the retail sales. Right now I can only run a report that combines both by each state. A special or custom report should be a regular report on the list now. What is needed is the retail sales, not including wholesale and taxes, by state, for a time period that the customer can set. From this a determination…

    12 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  3 comments  ·  Reporting Requests  ·  Flag idea as inappropriate…  ·  Admin →
  6. Manage Customers Stored Credit Cards

    Allow us to manage the customers stored credit cards in the admin under the customers account. Such as edit or delete cards on file or add new credit cards.

    12 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  1 comment  ·  CRM & Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
  7. Price Display Options

    Add a quick way to change how prices are displayed.
    Example:

    - show price range (it varies depending on size/color of product)
    - show maximum price
    - show minimum price
    - hide the price

    This will help keep our customers from being confused or misled.

    12 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Site Design, Themes & Templates  ·  Flag idea as inappropriate…  ·  Admin →
  8. Free shipping promo needs to calculate separate from other promos

    Right now, we have a "Free US Shipping" promo set for orders over $150. Sometimes, we do other promos, such as 20% off a certain category of products. When we do this, the free shipping applies to orders over $150 BEFORE the discount of the 20% off promo. So effectively, the customer gets free shipping but their total is only $120 after the discount.

    The free shipping should be calculated on the total AFTER other discounts.... not the subtotal.

    This really needs to get fixed as it makes us gun-shy about offering any promos at all.

    12 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Why can't there be a column on the order page that shows the fraud alert buttons.

    Why can't there be a column on the order page that shows the fraud alert buttons. Since you can print out your orders from the orders page we seldom look at the customer info page unless we need to contact the customer or to past tracking into the order. By then when you see the fraud alert your package has already been drop shipped.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. Simply Sales, Banners, set up/dismantling

    We need a one page set up for sales and banners, without going to various categories/pages to do the same thing over and over....One page with places to check where we want the banner/sale info. to show up....and One page to dismantle the sale/banner postings.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  0 comments  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  11. I would love to be able to link a CRM to an existing order. Also want to be able to open/add notes to CRM without it contacting the customer

    I wish there was a way to link an order to an existing CRM. I also wish there was a way to open a CRM for a customer or add notes to a CRM without the customer getting emailed each time.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  2 comments  ·  CRM & Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
  12. checkout question

    THE CHECKOUT QUESTION DROPDOWN/RADIO FEATURE IS FLAWED ....

    The checkout questions are pre-determined which means they are pre-selected. This renders the questions useless since the customer doesn't really have to answer the question YET it will show as if they selected the first option.

    PLEASE FIX. This issue has been brought up before and declined by other people.

    Example of issue:

    "How did you find our site?"

    Options: Google, Referral, Etc.

    Here is the problem. IF NO ONE EVER ANSWERS THE QUESTION IT WILL REGISTER AS IF EVERYONE FOUND THE SITE VIA "GOOGLE" WHICH MAY OR MAY NOT BE TRUE.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. Make an option where the customer can elect to ship on their UPS or FedEx account.

    Make an option where the customer can elect to ship on their UPS or FedEx account. Some customers only want to use their own accounts as they feel they get better rates than the seller.

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. Extra Field Name

    Display the name we create to extra fields 1-13 within the products information tab. These are the field names we create from Settings>Theme&Styles>More>Store Language.

    Its difficult to remember which extra field is what.

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Image Alt Tags

    Add a field to each image attached to a product that allows us to enter our own alt tag description.

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. error.asp. Show more error details on uncompleted orders

    We see so many uncompleted orders with errors pages presented to the customers. Currently we only see error.asp. Without more details about the error, we are blind to the reason, cause or solution for these errors.

    It would be very helpful to see these error details.

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. allow me to see STORE names on my orders

    I need to be able to see the name of the STORE who ordered from me, not just the name of the CUSTOMER. Customers (buyers at stores) change frequently so I need the STORE NAME TO SHOW.
    This is a very frustrating thing for me.
    95% of my orders are wholesale from stores, not from individuals.

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. CRM Multiple Department E-mails

    3D Cart provides multiple departments for the CRM but you can not direct them to the departments. They still go to one e-mail account and that person has to forward the info to the correct department. 3D Cart should allow to designate an e-mail address for each department. This would save time for the webmaster to do other things.

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  2 comments  ·  CRM & Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
  19. Active multiple Group Deals at the same time.

    Active multiple Group Deals at the same time. Not limited to one group deal at a time.

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Open for Voting  ·  1 comment  ·  Rewards, Promotions & Marketing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Sorting Items in Shopping Cart (Phone Order interface)

    When products are added to the cart in the Phone order console, the ordering is difficult. We often use this to create a quote for one of our customers. We all know how customers are, they want to see it multiple different ways and have PDFs or print outs of each way.

    Well, right now as you add products to the cart, they start at the top and work down. This is great and logical. However, when the customer says "Ok I want to see the same order but with this one item changed" we try to duplicate the order…

    9 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  • Don't see your idea?

Feedback and Knowledge Base